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Sr. Revenue Operations Manager

Company: Closing Theory
Location: Chicago
Posted on: November 19, 2023

Job Description:

Company Overview: Amper's FactoryOS is leading the charge in reshaping manufacturing technology. Born from a need to break free from outdated systems, we're all about simplifying and modernizing the manufacturing tech stack. Through innovative IoT technology, we offer manufacturers around the world a self-installable, real-time monitoring solution that's revolutionizing operations. Our journey is marked by rapid growth, venture backing, and a passion for innovation. Join us at Amper and be part of a transformation in the manufacturing world.Job Overview: As Amper's Senior Revenue Operations Manager, you will be at the heart of our business growth, playing a vital role in streamlining and enhancing the effectiveness of our revenue-generating teams. This role demands a strategic mindset and a hands-on approach, as you will be responsible for refining sales and customer success processes, implementing robust training programs, and extracting actionable insights from data to drive continuous improvement. Your work will directly impact our operational efficiency and success, making you a key player in Amper's journey towards transforming the manufacturing technology landscape.Key Responsibilities:

  • Front-Line Enablement: Equip our revenue team with the tools and processes they need, ensuring up-to-date collateral, optimized CRM workflows, and reduced manual work.
  • Organize Training: Lead the coordination of regular training sessions, enhancing the skills and knowledge of our sales and customer success teams.
  • People Operations: Support our team's growth by assisting in onboarding new employees and managing daily operations, including commission plans and performance tracking.
  • Reporting, Forecasting & Insights: Analyze data across sales pipelines and customer journeys, providing insights into trends and identifying operational bottlenecks.Qualifications:
  • A detail-oriented mindset with strong follow-through.
  • Proficiency in CRM and revenue management tools like HubSpot.
  • An analytical approach to data, with the ability to derive insights and identify root causes.
  • Knowledge of B2B SaaS sales, marketing, and customer success processes.
  • Excellent communication and interpersonal skills for collaborative and cross-functional work.
  • At least 4 years of experience in revenue operations, sales operations, or a related field.Why Join Amper? At Amper, we're a rapidly growing business at an exciting turning point. Backed by top investors and driven by a unique, patented approach to manufacturing operations, we're a team that values customer obsession, embracing reality, high standards, long-term thinking, action-bias, and lean operations. Our IoT products are entirely developed in-house, and you'll be exposed to a breadth of challenges, from sensor technology to substantial product capabilities and lean manufacturing expertise. Our customers don't just use our products; they invest in us because they believe in what we do.Your Journey to Joining Amper: Your path to Amper starts with a 15-minute introductory call, followed by an hour-long discussion about your career and an overview of life at Amper. Next, you'll tackle a one-hour take-home assignment. The final step is a 1.5-hour interview to discuss your assignment and delve into role-specific questions. This process ensures a good fit for both of us, paving the way for a successful partnership.Location: Chicago (hybrid in-office + virtual)Reporting: This role reports directly to the CEO.Benefits:
    • Competitive compensation (base + variable)
    • Unlimited PTO with a minimum of 2 weeks to promote work-life balance.
    • Comprehensive health benefits including medical, vision, and dental.
    • 401(k) plan
    • Flexible work schedule

Keywords: Closing Theory, Chicago , Sr. Revenue Operations Manager, Executive , Chicago, Illinois

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