Director of Digital Client and Partner Experience Optimization
Company: Northern Trust Corp
Location: Chicago
Posted on: April 18, 2024
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Job Description:
Director of Digital Client and Partner Experience Optimization
page is loaded Director of Digital Client and Partner Experience
Optimization Apply remote type Hybrid locations Chicago, IL time
type Full time posted on Posted 5 Days Ago job requisition id
R123295 About Northern Trust:Northern Trust, a Fortune 500 company,
is a globally recognized, award-winning financial institution that
has been in continuous operation since 1889.Northern Trust is proud
to provide innovative financial services and guidance to the
world's most successful individuals, families, and institutions by
remaining true to our enduring principles of service, expertise,
and integrity. With more than 130 years of financial experience and
over 22,000 partners, we serve the world's most sophisticated
clients using leading technology and exceptional service.Major
Duties :--- Identifies and solves complex, operational and
organizational problems leveraging the appropriate resources within
or outside the department
--- Guided by organization functional business plans, impacts the
department results by supporting and funding of projects, products,
services and/or technologies
--- Seasoned multi-disciplinary expert with extensive technical and
/ or business knowledge and functional expertise
--- Focus of role is on execution of strategic direction of
business function activities
--- Carries out complex initiatives involving multiple disciplines
and/or ambiguous issues
--- Displays a balanced, cross-functional perspective, liaising
with the business to improve efficiency, effectiveness and
productivity
--- Makes staffing decisions, manages expenses and salary review
process for the division
--- Participates in developing division strategic plan and sets
goals and priorities based on the direction set for the unit;
follows through to ensure that objectives are met
--- Provides leadership and guidance to staff, fostering an
environment that encourages employee participation, teamwork, and
communication.
Knowledge :--- Applies knowledge of key business drivers and the
factors that maximize department performance
--- Persuades managers and leaders to take action and/or negotiates
with external partners/vendors/clients
--- Excellent oral and written communication skills are
required
--- In-depth Functional / Industry Knowledge is required
--- Highly flexible and adaptable to change
--- Leadership and organizational skills are required to determine
the Business Unit's goals, resources needed, and to assess and
develop the skills of staff.
Experience :--- Manages multiple related teams, sets departmental
priorities and allocates resources to align with business
objectives and annual plan
--- A College or University degree and/or relevant proven work
experience is preferredWorking with Us:As a Northern Trust partner,
greater achievements await. You will be part of a flexible and
collaborative work culture in an organization where financial
strength and stability is an asset that emboldens us to explore new
ideas.Movement within the organization is encouraged, senior
leaders are accessible, and you can take pride in working for a
company committed to assisting the communities we serve! Join a
workplace with a greater purpose.We'd love to learn more about how
your interests and experience could be a fit with one of the
world's most admired and sustainable companies! Build your career
with us and apply today. #MadeForGreaterReasonable
accommodationNorthern Trust is committed to working with and
providing reasonable accommodations to individuals with
disabilities. If you need a reasonable accommodation for any part
of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com .We hope you're excited about the role and the
opportunity to work with us. We value an inclusive workplace and
understand flexibility means different things to different
people.Apply today and talk to us about your flexible working
requirements and together we can achieve greater. Similar Jobs (2)
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global financial leader with more than 22,000 employees in 23
locations worldwide, Northern Trust empowers our employees to
achieve more than just business goals. Our focus on work-life
balance, career mobility and unique opportunities are just a few of
the reasons we've been named one of the world's most admired
companies. - Northern Trust is committed to working with and
providing reasonable accommodations to individuals with
disabilities. If, because of a medical condition or disability, you
need a reasonable accommodation for any part of the employment
process, please email our HR Service Center or call 1-800-807-0302
(North America), +630-276-5353 (Asia Pacific), 1800-425-0333
(India), +44(0)207 982 4357 (Europe, Middle East and Africa) and
let us know the nature of your request and your contact
information. Equal Employment Opportunity StatementsAPAC/INDIA EEO
STATEMENTIt is the policy and practice of Northern Trust to provide
equal employment opportunities to all employees and applicants.
Northern Trust does not discriminate on the basis of race, colour,
religion or belief, nationality, ethnic or national origin, sex,
marital status, sexual orientation, disability or age. All
employment decisions will be made in a non-discriminatory manner in
accordance with our obligations under the law and codes of
practice. This includes human resources' decisions relating to
recruitment, terms and conditions of employment, transfers,
promotions and access to learning and development.Northern Trust is
an Equal Opportunity Employer. Hiring and other employment
decisions at Northern Trust are made without regard to race,
colour, religion, sex, ancestry, national origin, ethnic origin,
age, disability, citizenship, veteran status, sexual orientation,
record of offences, marital status, family status, or any other
characteristic protected by federal, provincial, or local law,
regulation, or ordinance.EMEA EEO STATEMENTIt is the policy and
practice of Northern Trust to provide equal employment
opportunities to all employees and applicants. Northern Trust does
not discriminate on the basis of race, colour, religion or belief,
nationality, ethnic or national origin, sex, marital status, sexual
orientation, disability or age. All employment decisions will be
made in a non-discriminatory manner in accordance with our
obligations under the law and codes of practice. This includes
human resources' decisions relating to recruitment, terms and
conditions of employment, transfers, promotions and access to
learning and development.USA EEO STATEMENTIt is the policy of The
Northern Trust Company to afford equal opportunity in all phases of
employment without regard to an individual's age, race, color,
religion, creed, gender, national origin, citizenship status,
marital status, pregnancy, sexual orientation, gender identity,
gender expression, genetic tests and information, physical or
mental disability, protected veteran status or any other legally
protected status.
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Keywords: Northern Trust Corp, Chicago , Director of Digital Client and Partner Experience Optimization, Executive , Chicago, Illinois
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