Associate Director of Procedural Justice

Company: Lawndale Christian Legal Center
Location: Chicago
Posted on: April 24, 2024

Job Description:

What We Do

The Community Release with Support (CRwS) project is a groundbreaking partnership between Lawndale

Christian Legal Center and The Bail Project that moves beyond the incarceration paradigm and demonstrates

that the use of cash bail is unnecessary. The needs-based CRwS model helps people going through the

pretrial process to return to court by providing clients with information on upcoming court dates and local

service providers for the support they may need. Of the more than 1,500 clients LCLC has served to-date

through CRwS, 95% have returned to all scheduled court dates. 83% of clients whose cases have concluded

had all charges dismissed. We believe that the success of our clients proves that an effectively scaled CRwS

model can reduce reliance on pretrial detention and conditions of release while strengthening our

communities. More information on LCLC can be found at www.lclc.net.

Who We Are

Lawndale Christian Legal Center (LCLC) specializes in providing a unique form of holistic community-based criminal defense representation grounded in restorative justice principles to minors and emerging adults (24 and under) from North Lawndale, Austin, East Garfield Park, Little Village, and Englewood. LCLC started in North Lawndale where it is still headquartered today. In summer 2021, LCLC expanded its service area by co-locating holistic legal services with BUILD in Austin, Breakthrough in East Garfield Park, New Life Centers in Little Village, and Target Area in Englewood. At all five sites, LCLC's highly relational, innovative community-led model of justice is performed by an interdisciplinary team of attorneys, case managers, outreach workers, circle-keepers, and community partners that provide developmentally appropriate supports for minors and emerging adults. The team identifies and meets the legal and social needs of our youth at every phase of the criminal justice system: from diversion, arrest, through trial, and the completion of any period of probation, supervision, and parole. By serving justice-involved minors and emerging adults holistically in their community, LCLC is leading the transformation of the traditional criminal justice system and establishing new best practices in community-based holistic interventions grounded in restorative justice that are more effective, cost less, and result in greater public safety for all. We believe our holistic, community-led restorative justice model will transform the criminal justice system and end mass incarceration when we scale our model across Cook County and the nation. More information on LCLC can be found at www.lclc.net.

Position Summary

As deputy to the Director of Procedural Justice, the Associate Director is responsible for ensuring the quality implementation of the CRwS project in partnership with The Bail Project.

The Associate Director oversees client sourcing and intake, data collection, reporting, and evaluation required for the CRwS project. This includes leveraging Salesforce performance monitoring insights to recommend workflow improvements to the Community and Intake teams, and promoting a culture of data empowerment. The Associate Director is also responsible for coordinating services with LCLC's holistic legal defense team for high-need clients. The Associate Director of Procedural Justice will report to the Director of Procedural Justice and will work closely with executive leadership to oversee, implement, and ensure the project's service delivery and justice reform efforts.

Responsibilities

• Collaborate with Funders, Director, and Program Staff to assist in the optimizing of operational processes and systems to ensure efficiency and high-quality delivery of the Community Release with Support model. Support development and presentation of reports on program outcomes.
• Supervise data and intake teams including effective completion of SOPs for these teams. Lead efforts to adapt intake processes as required per changes in jail layout and processing as needed.
• Create a culture of data empowerment and ambassadorship by implementing quality assurance review processes with CRwS teams. Monitor the quality and timeliness of client data entered into Salesforce and review regularly to meet performance goals and improve program quality for clients.
• Design and facilitate regular team data empowered meetings with CRwS staff to create space for learning with data, generating insights for program improvement and innovation
• Provide ongoing feedback on potential improvements in Salesforce architecture and management to ensure appropriate data capture and analysis to inform mitigation strategies. Support development and implementation of LCLC instance of Salesforce.
• Support evaluation of CRwS program including process, quantitative, and ethnography assessments
• Oversee all aspects of record-keeping for clients, including collection, digitization, and filing client documents.
• Oversees regular audits of data and reports by CRwS data team to ensure quality assurance. Ensure data gaps are reconciled on a regular basis.
• Work with LCLC's data and management team to integrate data collected in Salesforce and CiviCore to inform quarterly reports provided to LCLC's Executive Director and Board of Directors.
• Support Director in the management of grants and accounting expenditures.
• Assist Community & Engagement Supervisor with initial and ongoing training of staff in data entry and continual quality improvements. Support initial and ongoing training for intake and data staff.
• Deputize as, and provide coverage for, Director of Procedural Justice when needed due to vacation or competing business needs
• Cross-train and, when needed, fill in for other project roles.
• Support the professional development of data and intake team member through career coaching and job design
• Attend all trainings as required for agency and professional development. Other duties as assigned. Required Qualifications
  • Familiarity with Cook County bond court, pretrial legal procedures, and criminal justice reform landscape in Illinois, Cook County, and Chicago.
  • Experience using data to evaluate and demonstrate a need for new programs.
  • Deep understanding of how to structure data collection, storage, and analysis in Salesforce Lightning. Experienced in G suite, Microsoft Excel.
  • Background in quantitative analytics a plus.
  • Commitment to racial justice and building an infrastructure to support lasting policy change.
  • Organized and capable of managing multiple projects and competing priorities.
  • Experience in large scale data management, project organization, data quality assurance, and task management.
  • Committed to completing daily work in an accurate, timely, and consistent manner.
  • Generates alternative solutions to address client needs and work challenges.
  • Demonstrates cultural sensitivity and ability to work with diverse staff, clients, and community.
  • Applies effective interpersonal, organizational, and problem-solving skills to prospective partners and maintains strong relationships with external stakeholders and LCLC team members.
  • Takes responsibility for results, is self-reflective and seeks out and considers feedback.
  • Passion for, understanding of, and commitment to LCLC's vision and mission.
  • Willingness to live in Austin, East Garfield Park, North Lawndale, or Little Village preferred.
  • Residents from Austin, East Garfield Park, North Lawndale, and Little Village, minorities, and individuals impacted by the criminal justice system encouraged to apply.
  • Current driver's license, insurance, and reliable access to a vehicle.
    
    Lawndale Christian Legal Center is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational needs. Our goal is to be a diverse workforce that is representative of those we serve.
    
    North Lawndale, Austin, East Garfield Park, and Little Village residents, minorities, and individuals impacted by the criminal justice system encouraged to apply.

Keywords: Lawndale Christian Legal Center, Chicago , Associate Director of Procedural Justice, Executive , Chicago, Illinois