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Senior Manager - Technical Operations Project Management

Company: United Airlines
Location: Chicago
Posted on: June 11, 2024

Job Description:


There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

The Project Management team serves the Technical Operations divisions of United Airlines in providing project methodologies to deliver assigned portfolios, programs, and projects on time, within scope, and of the highest quality. Responsible for the means and methods of project control and program management including standardization, process improvement and solutions: and working cross functionally with other key interfaces. Impacts approaches, projects, and programs in the airframe maintenance space. Impacts quality, efficiency, and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Responsible for defining, deploying, and leading project management related processes and support tools

Typically, a front-line manager of professionals or professional department, develop specialized knowledge in the program and serve as a best practice / quality resource

Has awareness of latest technical developments and contributes towards strategy and policy development while ensuring delivery within area of responsibility and Team Management

Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational / supplier management, materials management, logistics, manufacturing, technology, and engineering

Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions

Acts as a resource for colleagues with less experience who may lead small projects with moderate risks and resource requirements

Explains difficult or sensitive information; works to build consensus. Develops persuasion skills required to influence others on topics within field

Provides professional development and goal setting for direct reports


United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What's needed to succeed (Minimum Qualifications):

Bachelor's degree in Aviation Management, Business, Engineering, Aircraft Maintenance, or related field, or 4 years of relevant work experience

5+ years of leadership experience in operations, strategy, planning, forecasting, engineering, or Continuous Improvement

5 years' experience in leading multiple complex projects in aviation

Strong Project Management, Engineering, and Finance skills

Experience working cross functionally with other divisions

Strong focus on problem solving, continuous improvement

Travel up to 50%

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Bachelor's degree in Aviation Management, Business, Engineering, Aircraft Maintenance, or related field

Experience in Airline Maintenance planning and analysis functions

Leadership experience in a technical operation environment

Direct people-leader experience

Airframe & Powerplant License

PMP Certification

LEAN and A3 Problem solving

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

Keywords: United Airlines, Chicago , Senior Manager - Technical Operations Project Management, Executive , Chicago, Illinois

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