Program Management Associate
Company: JPMorgan Chase & Co.
Location: Chicago
Posted on: April 1, 2026
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Job Description:
Description You are customer focused, enjoy developing talent,
executing programs, creating engaging program content, and building
and analyzing data models to drive program KPIs. A role as a
Program Management Associate with Commerical Banking Sales &
Business Enablement is for you. As a Program Management Associate
in Commercial Banking on the Sales & Business Enablement team, you
will focus on programs to facilitate matriculation of experienced
newly hired bankers. You will report to the Program Director, New
Hire Matriculation, and will assist in managing the execution of
programming for new hires as well as provide data and analytic
support. As a member of the team, you will partner closely with
leaders in the Commercial Banking business, Business Support
Management, and partners across HR in New Joiner Experience,
Learning, and Business Advisory to successfully deliver this
program. Job Responsibilities: Assist the Program Director and team
in the management of all program-related tasks, including but not
limited to program logistics, scheduling, enrollments,
communications, processes, and ongoing reporting. Build interactive
and engaging sessions plus resources and playbooks to empower new
joiners and managers. Maintain, prepare, and summarize Executive
reporting materials on key program initiatives. Work closely with
VP to facilitate ongoing programming - attend, lead, and facilitate
meetings and program sessions in front of large audiences as
needed. Maintain program KPIs, plus develop processes to gather
data from various sources to provide holistic view of new joiner
participation and provide deeper analytical insights to program
leads. Coordinate with Analytics team to align data to other data
models. Manage workflow and improve efficiency of monthly reporting
of matriculation insights to managers. Analyze trends related to
Banker Matriculation Model and provide insights to program lead.
Maintain overall program success metrics and improve workflow for
efficiency. Required qualifications, capabilities and skills: 3
plus years relevant experience post-college graduation; experience
in a program management role a plus. Expertise with Microsoft
Office suite, particularly Excel and PowerPoint, with ability to
leverage data and build visually appealing executive insight
reporting. Experience designing and facilitating programs as well
as build engaging and interactive activities and modules that
complement adult learning styles and drive outcomes. Superior
analytical, leadership, interpersonal and written/verbal
communication skills across audience levels. Ability to work with
large data sets to pull trends and insights. Ability to articulate
complex concepts clearly to different audiences. Inclusive
leadership skills with the ability to collaborate across different
groups. Ability to lead meetings and conference calls for
independent workstreams; accuracy and attention to detail is
critical. Ability to travel to various office locations. Preferred
qualifications, capabilities and skills: Understanding of
Commercial Banking. Strong attention to detail, organizational
skills and follow-through. Working knowledge of Alteryx. Ability to
learn new technologies (Mentimeter, SharePoint, etc.).
Keywords: JPMorgan Chase & Co., Chicago , Program Management Associate, Executive , Chicago, Illinois
