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Director, Quality Improvement

Company: Centene Coproration
Location: Chicago
Posted on: July 15, 2019

Job Description:

Description: Position Purpose: Lead and direct process improvement activities that provide more efficient and streamlined workflow. Responsible for leading and collaborating with others on National Committee for Quality Assurance (NCQA) Accreditation and/or Healthcare Effectiveness Data and Information Set (HEDIS) performance Responsible for quality improvement aspects of risk adjustment processes for all products Collaborate with Medicare STARS team to improve overall STARS ratings for Medicare products (including HEDIS, CAHPS, HOS) Oversee provider satisfaction surveys and implement action plans for improvements Research and incorporate best practices into operations Organize and control activities, methods, and procedures to achieve business objectives Review and implement new technological tools and processes and fosters team concept with internal and external constituencies Present results of improvement efforts and ongoing performance measures to senior management Formulate and establish policies, operating procedures, and goals in compliance with internal and external guidelines

Keywords: Centene Coproration, Chicago , Director, Quality Improvement, Executive , Chicago, Illinois

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