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Debit Card Product Manager

Company: BMO Harris Bank N.A.
Location: Chicago, IL
Posted on: March 20, 2018

Job Description:

Debit Card Product Manager for BMO Harris Bank N.A. in Chicago, IL to serve
as product support specialist for the Consumer and Small Business debit
card products. Supporting the execution of product enhancements, pricing,
and features. Provide insight to product profitability and performance
goals in accordance with plan and consistent with corporate strategies.
Research and assist in the proper marketing and accessibility of product
via available channels. Contribute to the implementation and support of
legacy product strategies and tactics. Assist in the balancing of customer
satisfaction with the costs and complexity of maintaining declining
portfolios of retired products / pricing packages. Contribute to optimizing
the financial performance of the portfolio, increasing penetration, growing
share of wallet, elongating customer lifecycle, and ensuring product
profitability. Aid in developing additional functionality that will ensure
network compliance, drive usage, improve customer experience and reduce
fraud. Review compliance activities specific to the assigned products,
understanding the external regulatory and legal environment so that risks
are mitigated to an acceptable level. Requires: No degree and eight (8)
years of experience selling, marketing or managing product operations
within the payment industry or, alternatively, a Bachelor's degree and six
years of experience as noted above. Specific skills/other requirements
(quantitative experience requirements not applicable to this section):
analyzing and validating data for the debit card portfolio, including
customer and product related data, to present strategic insights regarding
portfolio performance and areas for improvement; developing marketing and
regulatory communications, including statement messages, direct mail,
email, online, FAQs, and disclosures, for consumer small business customers
as well as communications for internal departments, including front line
FAQs, product overview, product announcements, and training materials;
leading cross-functional teams to implement initiatives that drive
enhancements to the debit card products; developing and reviewing annual
business plans, proposing debit card product enhancements initiatives and
executing on the plans; analyzing financial performance of the debit card
product portfolios for consumer and small business; and developing and
implementing product enhancements and marketing campaigns that manage
customer acquisition, activation, usage, and retention using analytics,
segmentation and real-time lead generations to drive product growth. To
apply, visit; the Job ID is: 1800003934.

Keywords: BMO Harris Bank N.A., Chicago , Debit Card Product Manager, Finance , Chicago, IL, Illinois

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