Veterinary Receptionist CSR River North
Company: Companion Animal Hospital Partners, LLC
Location: Chicago
Posted on: February 25, 2021
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Job Description:
Client Service Representative - River North Chicago* We take a
Fear Free approach* We foster growth & development throughout your
career with us* By joining us, your passion is matched with
excellent benefitsWhat We Offer YouFull-Time CSR benefit package
includes: Health Insurance, Dental & Vision Insurance, 401k,
Competitive pay - $31K - $37K Annual, tuition reimbursement, Fear
Free Certification, PTO, Personal pet discounts, plus more---About
UsWe take every precaution to keep our employees & clients safe. We
are operating curb-side service at all of our locations.Quality pet
care doesn't end with medicine. Along with wellness, dental, and
surgical services, we also provide top-notch grooming and doggie
daycare! Good hygiene and regular socialization are just as
important to our client's pet's health as routine medical
care.About This Role* Open the practice and set up for the morning
as directed.* Close the practice for the evening as directed. *
Handle emergency situations by following established clinic
policies and procedures in referring clients for immediate
treatment of their animals when requests are accompanied by
complaints of acute symptoms.* Determine nature of injury/illness
and attempt to reassure distressed pet owner.* Follow hospital
policies regarding patient admittance. Determine whether
immunizations/tests are current.* Recommend update of necessary
immunizations/tests to clients.* Notify doctors of patient arrival.
Relay all necessary information to the doctors and technicians.
About You* Possession of strong organizational skills.* Excellent
verbal and written communication skills. Possess exceptional
interpersonal communication skills.* Knowledge of hospital
procedures and operating instructions for making appointments,
assembling patient medical records, recording test results,
relaying information regarding patient's condition, and compiling
and submitting data on patients treated.* Knowledge of the spelling
and meaning of commonly used terminology of veterinary medicine to
accurately record results of tests and file veterinary medical
reports according to alpha, numeric or subject matter headings.*
Knowledge of the structure and content of the English language
including the meaning and spelling of words, rules of composition,
and grammar.* Ability to work independently on assigned tasks as
well as to accept direction on given assignments.* Requires strong
client service skills. Personal contacts are with clients and
patients affected by a variety of problems, visitors and other
healthcare team members. Considerable tact and diplomacy is
required. Must accurately relay client's account of the medical
complaint(s) for the animal(s) involved to the healthcare team
members who will be involved in treating the patient(s). It's Time
to Apply!For Frequently Asked Questions about your application
click here https://companionahpllc.com/faqs/To see other
opportunities with us click here
https://companionahpllc.com/careers/At Companion Animal Hospital,
we are an equal opportunity employer and value diversity. All
employment is decided on the basis of qualifications, merit, and
business need.Powered by JazzHRKMQCkW2Y6Q
Keywords: Companion Animal Hospital Partners, LLC, Chicago , Veterinary Receptionist CSR River North, Healthcare , Chicago, Illinois
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