Veterinary Receptionist CSR River North

Company: Companion Animal Hospital Partners, LLC
Location: Chicago
Posted on: February 25, 2021

Job Description:

Client Service Representative - River North Chicago* We take a Fear Free approach* We foster growth & development throughout your career with us* By joining us, your passion is matched with excellent benefitsWhat We Offer YouFull-Time CSR benefit package includes: Health Insurance, Dental & Vision Insurance, 401k, Competitive pay - $31K - $37K Annual, tuition reimbursement, Fear Free Certification, PTO, Personal pet discounts, plus more---About UsWe take every precaution to keep our employees & clients safe. We are operating curb-side service at all of our locations.Quality pet care doesn't end with medicine. Along with wellness, dental, and surgical services, we also provide top-notch grooming and doggie daycare! Good hygiene and regular socialization are just as important to our client's pet's health as routine medical care.About This Role* Open the practice and set up for the morning as directed.* Close the practice for the evening as directed. * Handle emergency situations by following established clinic policies and procedures in referring clients for immediate treatment of their animals when requests are accompanied by complaints of acute symptoms.* Determine nature of injury/illness and attempt to reassure distressed pet owner.* Follow hospital policies regarding patient admittance. Determine whether immunizations/tests are current.* Recommend update of necessary immunizations/tests to clients.* Notify doctors of patient arrival. Relay all necessary information to the doctors and technicians. About You* Possession of strong organizational skills.* Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.* Knowledge of hospital procedures and operating instructions for making appointments, assembling patient medical records, recording test results, relaying information regarding patient's condition, and compiling and submitting data on patients treated.* Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine to accurately record results of tests and file veterinary medical reports according to alpha, numeric or subject matter headings.* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.* Ability to work independently on assigned tasks as well as to accept direction on given assignments.* Requires strong client service skills. Personal contacts are with clients and patients affected by a variety of problems, visitors and other healthcare team members. Considerable tact and diplomacy is required. Must accurately relay client's account of the medical complaint(s) for the animal(s) involved to the healthcare team members who will be involved in treating the patient(s). It's Time to Apply!For Frequently Asked Questions about your application click here https://companionahpllc.com/faqs/To see other opportunities with us click here https://companionahpllc.com/careers/At Companion Animal Hospital, we are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.Powered by JazzHRKMQCkW2Y6Q

Keywords: Companion Animal Hospital Partners, LLC, Chicago , Veterinary Receptionist CSR River North, Healthcare , Chicago, Illinois