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Account Supervisor, Digital Strategy (Health)

Company: Edelmann & Co. Law Offices
Location: Chicago
Posted on: February 25, 2021

Job Description:

Account Supervisor, Digital Strategy (Health) Edelman Digital is looking for an ambitious and highly experienced Supervisor, Digital Strategy, specializing in Health to join our Chicago team.-- Edelman Digital is the world's first and largest global social agency and our offering has evolved into a fully integrated digital agency, paying more than lip service to the importance of collaboration across a broad set of expertise. Today, Edelman has more than one thousand digital specialists globally.-- Our award-winning work is "unconventional" and "disruptive," working hard to solve our clients' problems and drive their business. Whether it's helping to navigate a rate disease state, make sense of a new policy, or clearly articulate a product's value proposition, our work, experience, and diversity of talent is unmatched. We are constantly exploring new marketing strategies in the pursuit of telling our clients' stories in fresh and innovative ways that resonate with the wide array of stakeholders in a modern world. Our integrated approach is designed to future-proof our clients amidst the rapidly evolving healthcare and digital landscapes. If you are imaginative and entrepreneurial, and want to be a part of a growing, industry-shaping Digital Health team, we want to hear from you. To join our team, you must have digital health experience, preferably, within an integrated agency model. We're looking for real deal health chops in pharma, life sciences, tech, government, hospital and providers, retailers, wellness, NGOs, associations, and others. Areas of expertise should include best-in-class client partnership, digital & content strategy, digital/social platform management, website & content creation. Experience working with creative & production, paid media teams, influencers teams/networks and data & analytics practices is also critical to the role.

  • Integrated digital leader with a focus on Health - ability to activate across a variety of platforms, channels, and audiences, with digital at the core
  • Business problem solver - operates with curiosity to get to the root of the business problem to ensure the ultimate solution is grounded in strategy & client objectives
  • Digitally fluent - confident in speaking to and educating about the rapidly changing digital landscape, including platforms, technology and innovation
  • Client partner - knowledgeable about the markets, sectors and channels in which the client operates; uses internal and external resources to address knowledge gaps and speeds learning with colleagues
  • Actively listens - asks smart questions, listens to what's not being said, is willing to have honest ongoing dialogue about what's working and what isn't
  • Solution-oriented - identifies and acknowledges challenges swiftly and directly, offers solutions and course-corrects as needed
  • Measures what matters - tracks progress and reports results based on agreed-upon metrics and achievement of business goals, as well as program specific KPIs
  • Leads by example - is personally invested in the growth, morale and empowerment of the team Responsibilities
    • Forge strong relationships with cross-functional internal and client stakeholders
    • Serve as a day-to-day digital advocate, helping to define and execute against business goals and objectives
    • Manage, supervise and motivate junior team members
    • A critical player in the strategic planning and execution of comprehensive integrated programs & campaigns
    • Develop briefing and presentation materials; evolve and develop streamlined processes to help improve account operations; stay abreast of digital offerings across key platforms and media landscape, including health-specific platforms
    • Leverage data and trends to drive channel strategy development
    • Accountable for understanding how to evaluate performance-driven digital ideas, creative and technical decisions and provide thoughtful feedback that is rooted in digital best practices
    • Address client issues thoughtfully and effectively
    • Pursue opportunities for growth on key accounts and participate in relevant new business pitches based on skill sets and interest
    • Actively track and update team on client budgets, out-of-pocket expenses and other fiscal responsibilities
    • Oversee cross-functional activity including creative, production, paid media, web development and analytics teams to deliver programs on time and on budget Qualifications
      • Candidates must have a minimum of 4 years of relevant experience in digital marketing or related field
      • Candidates must have a minimum of 2 years of experience focused on healthcare, pharma, or other related fields
      • Candidates must have experience across a versatile set of brands and industries
      • Has knowledge of and has effectively worked with legal review processes and is the primary eyes toward brand guidelines and potential risks
      • Digital/integrated agency experience is highly preferred
      • Supervisor-level client service expertise with a concrete history of taking visible action to provide high-quality, strategic creative outcomes and consultation to clients
      • Comfortable owning integrated programs independently and actively managing integrated teams with fluid, proactive communication and coordination with different subject matter experts and key stakeholders
      • A demonstrated track record of developing and executing successful digital strategy and programs
      • Web strategy/development oversight experience a must
      • Proficiency in GWI and MRI preferred #LI-RT1 Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle). Click--here --to view a short video about life at Edelman. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Keywords: Edelmann & Co. Law Offices, Chicago , Account Supervisor, Digital Strategy (Health), Healthcare , Chicago, Illinois

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