Healthcare Compliance Administrator
Company: Adtalem Global Education Inc
Location: Chicago
Posted on: January 27, 2023
Job Description:
Opportunity at a GlanceThis position is primarily responsible
for coordinating and maintaining student and faculty healthcare
requirements records for all Chamberlain University programs. This
position is representative of the University's mission and
philosophy to stakeholders; including but not limited to students,
faculty, leadership, clinical/practicum coordinators, admissions,
student services, outside agencies and the
community.Responsibilities
- Communicate with students and faculty via inbound phone calls
regarding status of compliance documents
- Review/approve/reject compliance documents and advise on
overall compliance
- Meet and exceed expected service level agreements and key
performance indicators for individual and team goals
- Communicate professionally in a written format via cases with
students and faculty regarding compliance questions
- Enter data into internal systems regarding dates and results of
student screenings
- Review Health Insurance auto enrollment errors, cost
discrepancies, and resolve issues surrounding student health
insurance
- Keep stakeholders informed in a timely manner with changes,
challenges, and updates within the department via trainings and
regular communications
- Update job aides and process documents
- Review flagged screenings, determine next steps for students,
and send disclosure documents via DocuSign
- Complete weekly rotating tasks
- Analyze data and propose solutions or improvements when
necessary
- Completes other projects and duties as assignedQualificationsTo
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Below are the minimum
requirements of the education, experience, knowledge, and skills
required to competently perform in this position. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Minimum 3 years customer service experience with a focus on
customer satisfaction and one-contact resolution required
- Bachelor's degree preferred
- 1-3 years equivalent experience working in an educational
institution is a plus
- Excellent verbal & written communication skills with the
ability to professionally interact with students and colleagues at
varying professional levels
- Candidate must have the ability to work independently or within
a team environment
- Ability to successfully balance multiple tasks simultaneously
with competing deadlines while maintaining attention to detail
- Proficiency with Microsoft Office Suite programs including
Word, Outlook, PowerPoint and Excel
- Ability to take ownership from start to completion, and meet
deliverables of assigned tasks and projects in a timely manner
- Strong problem-solving and analytical skills required
- Healthcare experience/medical terminology with basic knowledge
of immunizations is a plusEEOWe are proud to be an EEO employer
M/F/D/V. At Adtalem, we welcome everyone and have a strong
commitment towards diversity and inclusion. We encourage our
Colleagues to be their true authentic selves and support laws that
prohibit discrimination everywhere we do business. We also maintain
a drug-free workplace.Who We AreChamberlain Universityhas a
130-year history and the mission to educate, empower, and embolden
diverse healthcare professionals who advance the health of people,
families, communities, and nations. We're 99,000 strong, with
31,000 students and 68,000 alumni armed with the skills, passion,
and determination to make a difference in today's complex
healthcare environment. By living Chamberlain Care, we've built a
culture in which colleagues and students thrive and we graduate
extraordinary healthcare professionals who transform the health of
people worldwide.Our regionally accredited University is comprised
of the College of Nursing and the College of Health Professions.
Our College of Nursing offers a Bachelor of Science in Nursing
(BSN) degree program at 23 campuses and online post-licensure
degree programs and certificates including RN to BSN, RN to MSN, a
Master of Science in Nursing (MSN) with six Specialty Tracks, and a
Doctor of Nursing Practice (DNP). Our College of Health Professions
offers online options with a Master of Public Health degree, Public
Health Certificate programs, and a Master of Social Work degree.
Learn more about Chamberlain University, part of Adtalem Global
Education, atwww.chamberlain.edu.Commitment to Diversity and
InclusionWe pride ourselves in nurturing a culture that encourages
everyone to bring their full selves to work each day. To us,
diversity and inclusion needs to be intentional to be impactful. We
don't just welcome differences, we celebrate them.#WeAreAdtalemTo
learn more about our commitment toDiversity and Inclusion,click
hereto visit our Diversity page.
Keywords: Adtalem Global Education Inc, Chicago , Healthcare Compliance Administrator, Healthcare , Chicago, Illinois
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