Associate, Health & Safety
Company: AEG
Location: Chicago
Posted on: March 20, 2023
Job Description:
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JOB TITLE: Associate, Health & Safety DEPARTMENT: Environmental
Health and Safety REPORTS TO: Supervisor, Health & Safety FLSA
STATUS: Non-Exempt
ROLE:
The Health & Safety Associate will act as a liaison between Event
Professionals and all operational departments within the campus to
ensure a high standard of organization, communication,
documentation, and appropriate follow-up is occurring throughout
baseball games and concerts events.
This position provides a visible and accessible floor presence in
order to anticipate, understand and act upon all client needs while
observing frontline staff charged with delivering "best-in-class"
service to guests of the Wrigley Field, Gallagher Way and the
American Airlines conference center. This position will be required
to work varying schedule to reflect business needs.
RESPONSIBILITIES:
- Support the execution of incident investigations across Wrigley
Field and Gallagher Way by responding to incidents and gathering
appropriate documentation
- Proactively monitor events looking for risks and assisting in
response to critical incidents as needed
- Complete campus wide health and safety inspections; reporting
any issues through the auditing software and assign corrective
actions and conduct appropriate follow-up
- Assist in building workplace hazard maps for variety of
environmental hazards (heat related; slip, trip, falls; fire
safety, etc.)
- Assist in any other compliance related tasks as defined by the
Manager, Environmental Health and Safety
- Deliver best-in-class guest service through all touch points
via the Cub' service brand, "Marquee Moments"
- Greets guests upon arrival; resolves guest complaints and
answers questions to customer's satisfaction
- Support frontline associates in designated areas during
events
- Communicates with facilities department regarding equipment
repair, safety issues and energy management
- Communicates effectively with staff, Event Services and Levy
Catering
- Promotes teamwork and employee morale
- Oversee third party vendors while on site as needed
- Perform additional responsibilities as needed and as directed
by management REQUIRED QUALIFICATIONS:
- Individual with an undergraduate degree in criminal justice,
forensic science, environmental health and safety or experience in
another relevant field
- Demonstrated self-motivator with a positive attitude and strong
desire to learn
- Strong ability to function in a fast-paced environment, handle
multiple projects, and adhere to deadlines
- Demonstrated ability to work both independently and as a member
of a team
- Comfortable working with internal and external parties
- Demonstrated strong communication skills, both written and
verbal, while open to coaching and feedback
- Demonstrated exceptional time management skills and strong
attention to detail
- Demonstrated knowledge of Microsoft Office suite of
products
- Ability to work non-standard hours, including evenings,
weekends, holidays, and overtime as needed
- Ability to work game days, concerts, and other large-scale
events
- Able to perform the following physical tasks: run, bend, squat,
kneel, climb flights of stairs, walk on uneven ground, run up and
down ramps, walk and stand for extended periods of time, assist
patrons up and down stairs, lift and/or carry items weighing 15 to
60 pounds PREFERRED QUALIFICATIONS:
- Prior experience working events or dealing with client-facing
industry
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, national origin, sex, sexual orientation, age,
disability, gender identity, marital or veteran status, or any
other protected class.
Keywords: AEG, Chicago , Associate, Health & Safety, Healthcare , Chicago, Illinois
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