Associate, Health & Safety

Company: AEG
Location: Chicago
Posted on: March 20, 2023

Job Description:

In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.

JOB TITLE: Associate, Health & Safety DEPARTMENT: Environmental Health and Safety REPORTS TO: Supervisor, Health & Safety FLSA STATUS: Non-Exempt

ROLE:

The Health & Safety Associate will act as a liaison between Event Professionals and all operational departments within the campus to ensure a high standard of organization, communication, documentation, and appropriate follow-up is occurring throughout baseball games and concerts events.

This position provides a visible and accessible floor presence in order to anticipate, understand and act upon all client needs while observing frontline staff charged with delivering "best-in-class" service to guests of the Wrigley Field, Gallagher Way and the American Airlines conference center. This position will be required to work varying schedule to reflect business needs.

RESPONSIBILITIES:

• Support the execution of incident investigations across Wrigley Field and Gallagher Way by responding to incidents and gathering appropriate documentation
• Proactively monitor events looking for risks and assisting in response to critical incidents as needed
• Complete campus wide health and safety inspections; reporting any issues through the auditing software and assign corrective actions and conduct appropriate follow-up
• Assist in building workplace hazard maps for variety of environmental hazards (heat related; slip, trip, falls; fire safety, etc.)
• Assist in any other compliance related tasks as defined by the Manager, Environmental Health and Safety
• Deliver best-in-class guest service through all touch points via the Cub' service brand, "Marquee Moments"
• Greets guests upon arrival; resolves guest complaints and answers questions to customer's satisfaction
• Support frontline associates in designated areas during events
• Communicates with facilities department regarding equipment repair, safety issues and energy management
• Communicates effectively with staff, Event Services and Levy Catering
• Promotes teamwork and employee morale
• Oversee third party vendors while on site as needed
• Perform additional responsibilities as needed and as directed by management REQUIRED QUALIFICATIONS:
  • Individual with an undergraduate degree in criminal justice, forensic science, environmental health and safety or experience in another relevant field
  • Demonstrated self-motivator with a positive attitude and strong desire to learn
  • Strong ability to function in a fast-paced environment, handle multiple projects, and adhere to deadlines
  • Demonstrated ability to work both independently and as a member of a team
  • Comfortable working with internal and external parties
  • Demonstrated strong communication skills, both written and verbal, while open to coaching and feedback
  • Demonstrated exceptional time management skills and strong attention to detail
  • Demonstrated knowledge of Microsoft Office suite of products
  • Ability to work non-standard hours, including evenings, weekends, holidays, and overtime as needed
  • Ability to work game days, concerts, and other large-scale events
  • Able to perform the following physical tasks: run, bend, squat, kneel, climb flights of stairs, walk on uneven ground, run up and down ramps, walk and stand for extended periods of time, assist patrons up and down stairs, lift and/or carry items weighing 15 to 60 pounds PREFERRED QUALIFICATIONS:
    • Prior experience working events or dealing with client-facing industry
      
      We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Keywords: AEG, Chicago , Associate, Health & Safety, Healthcare , Chicago, Illinois