ChicagoRecruiter Since 2001
the smart solution for Chicago jobs

Customer Service and Cleaning Associate, Full Time: Oakbrook Center

Company: Macy's
Location: Oak Brook
Posted on: October 19, 2020

Job Description:

Overview:
The Customer Service and Cleaning Associate, also known as a Touch Point Cleaning Associate, is responsible for ensuring that Macy's colleagues and customers are working and shopping in an environment that is clean and sanitary. The main responsibilities of this position will be disinfecting and cleaning surfaces and areas that are the most highly trafficked in our Store.-- TPC colleagues must also provide outstanding customer service by assisting customers with questions and maintaining merchandise presentation on the floor.-- Must be able to complete HAZCOM and other required training and follow training protocols. Perform other duties as assigned.--Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.--Essential Functions:

  • Clean and disinfect Touch Point surfaces with a cleaning cloth multiple times per day.
  • Ensure that surfaces such as all door handles, counters, handrails, caselines, faucets and wrap-stands are disinfected.
  • Clean surfaces within fulfillment rooms, colleague breakrooms, meeting tables and colleague lockers.
  • Utilize Personal Protective Equipment (PPE) such as a mask, apron and gloves during cleaning process.
  • Follow all cleaning and disposal protocols, including HAZCOM training.
  • Provide an exceptional customer experience by ensuring the customer is always the priority.
  • Maintain department recovery standards; including fitting room go backs to standard, if applicable.
  • Retrieve additional merchandise for customers as requested.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Follows shortage programs and procedures.
  • Perform these and other functions in an efficient manner, as directed by the Supervisor.
  • Regular, dependable attendance and punctuality.-- Qualifications: --Education /Experience:
    • No specific educational accomplishment is required.
    • Previous retail experience preferred, but not required.Communication Skills:
      • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.--
      • Ability to effectively communicate with customers, peers, and management.--
      • Able to communicate on the telephone with proper etiquette.Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division. Reasoning Ability:
          • Must be able to work independently with minimal supervision.Physical Demands:
            • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.
            • May occasionally involve stooping, kneeling, or crouching.
            • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.
            • May involve moving or lifting items under 30 pounds.
            • Using cleaning and disinfectant agents for cleaning.Other Skills:
              • Sense of urgency and ability to prioritize a changing workload.
              • Must be willing to meet and interact with customers.-- Work Hours:
                • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.--This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.

                  ------

Keywords: Macy's, Chicago , Customer Service and Cleaning Associate, Full Time: Oakbrook Center, Hospitality & Tourism , Oak Brook, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Shift Leader
Description: Do you want to be part of a revolution Keep reading. br br Roti Modern Mediterranean is taking on 2020 with a whole new approach to fast casual dining. One that's stronger, kinder, and more fired (more...)
Company: Roti
Location: Northbrook
Posted on: 10/23/2020

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Brookfield
Posted on: 10/23/2020

Kitchen Team Member/Cook
Description: Heart of House 10 10 Know what it 38 amp 39 s like to be in the stadium on game day Then you know what it 38 amp 39 s like to work at Buffalo Wild Wings. It 38 amp 39 s fun. It 38 amp 39 s (more...)
Company: Buffalo Wild Wings
Location: Warrenville
Posted on: 10/23/2020


Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Thornton
Posted on: 10/23/2020

Team Member
Description: Do you want to be part of a revolution Keep reading. br br Roti Modern Mediterranean is taking on 2020 with a whole new approach to fast casual dining. One that's stronger, kinder, and more fired (more...)
Company: Roti
Location: Northbrook
Posted on: 10/23/2020

Customer Service Representative - Full Time (Kenosha,WI)
Description: Customer Service Representative - Work from Home Join our TTEC work from home customer service representative team if you reside 46 out of 50 states. We cannot accept applications for residents of CA, (more...)
Company: TTEC
Location: Kenosha
Posted on: 10/23/2020

Local Truck Driver CDLLocal Truck Driver CDL A Route DeliveryLocal Truck Driver CDL A Route Delivery
Description: br br Company Profile: br MedTrans Medline Industries is currently accepting applications for Local Truck Driver CDL A Route Delivery to fill permanent, direct-hire positions in Libertyville, (more...)
Company: Medline/MedTrans
Location: Libertyville
Posted on: 10/23/2020

Delivery Driver / Courier
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to hungry
Company: Doordash
Location: South Bend
Posted on: 10/23/2020

Local Truck Driver CDLLocal Truck Driver CDL A Route DeliveryLocal Truck Driver CDL A Route Delivery
Description: br br Company Profile: br MedTrans Medline Industries is currently accepting applications for Local Truck Driver CDL A Route Delivery to fill permanent, direct-hire positions in Libertyville, (more...)
Company: Medline/MedTrans
Location: Waukegan
Posted on: 10/23/2020

Driver, Delivery
Description: br br br Driver, Delivery br br br As the working world continues to evolve, so are we. Shifting from an office supplies retailer to a business services platform is not a simple task, nor (more...)
Company: Office Depot
Location: Chicago
Posted on: 10/23/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Chicago RSS job feeds