Front Desk Clerk - Renaissance Chicago Downtown Hotel - (19000VHB)
Company: Marriott International
Location: Chicago
Posted on: January 15, 2021
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Job Description:
You were always one of those curious kids who opened every
cabinet, peeked behind every door, and never ceased to ask "why"
when given an explanation. Today, you bring your personal style to
every experience. You live life to discover. You are passionate
about your neighborhood, always looking to explore the places one
wouldnt find in a travel guide. If this sounds like you, youre in
the right place. Youve got authentic style, natural curiosity and a
warm way with people. Renaissance is not just a place to spend the
night, it''s a place to discover, a place in the world with style
like yours. Thats why were not just looking for anyone. Were
looking for someone like you. The Renaissance Chicago Downtown
Hotel, located at 1 West Wacker Drive, Chicago, Illinois, 60601 is
currently hiring a Front Desk Clerk. Front Desk Clerk : As a
Renaissance Front Desk Ambassador, you are one of the first
ambassadors that a guest comes into contact with and your friendly,
authentic approach creates a unique and personalized guest
experience when the guest checks in. The successful Front Desk
Ambassador will tailor their approach by reading cues from a guest
to ensure when they check in the guest feels at home. At
Renaissance we believe that every ambassador is an innovator,
explorer, and relationship builder, someone who is able to identify
the key details that make something uniquely interesting and
provide guests with intriguing information about the locale.
Creating a smooth and easy experience for guests so they can get
the most out of their stay is critical. The Front Desk Ambassador
will use their expertise, as well as their relationships with
others across the hotel (from housekeeping to parking to the
Navigator and beyond), to anticipate and deliver on our guests
needs. He or she should be passionate not only about the locale and
local offerings, but also have an eye for detail from the
information they provide to guests, to the accuracy of their
reports, to the transactions they process and secure. No matter
what position you are in, there are a few things that are critical
to success making sure you have a safe work environment, following
company policies and procedures, ensuring your uniform and personal
appearance are clean and professional, maintaining confidentiality,
complying with quality assurance standards, and protecting company
assets. The front desk ambassador role will be on your feet and
moving around (stand, sit, or walk for an extended period of time)
and taking a hands-on approach to your work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 10
pounds without assistance). Doing all these things well (and other
things that come your way) is the foundation of the job.
Ultimately, the real hallmark of the Front Desk Ambassador role is
driving a best-in-class guest experience, inspiring guests and
associates alike to live life to discover. To submit your
application for this job, please go to:
https://jobs.marriott.com/marriott/jobs/19000VHB?%3Flang=en-us/ -
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Marriott International, Chicago , Front Desk Clerk - Renaissance Chicago Downtown Hotel - (19000VHB), Hospitality & Tourism , Chicago, Illinois
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