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Customer Service / Data Entry / Order Processing

Company: JobGiraffe
Location: Franklin Park
Posted on: November 22, 2021

Job Description:

Customer Service / Data Entry / Order ProcessingCustomer Service SpecialistAs Customer Service Specialist, you will receive training and:

  • Communicate with customers by phone and email
  • Answer questions and address inquiries
  • Provide information on product details, pricing, availability and lead times
  • Generate price quotes
  • Take, enter and process orders
  • Coordinate with internal teams
  • Monitor open orders
  • Troubleshoot issues as they arise
  • Escalate complex issues as necessary
  • Assist with special projectsUp to $52,000 to start plus excellent company-sponsored benefitsAn ideal candidate profile will include the following experience:
    • At least two years of customer service, customer support, sales support, administrative operations or account management experience
    • Related experience from a company that manufactures products (not a service-based environment)
    • Intermediate to advanced proficiency with Microsoft Word and Excel
    • Accurate data entry skills
    • A High School Diploma or EquivalentPluses:
      • +++ An Associate's or Bachelor's DegreeNorthwest Suburbs of Chicago - Near O'Hare Airport - Franklin Park, ILJobGiraffe's client is a recognized leader in the liquid handling applications and services.JG ID #21-2106 - Franklin Park, IL 60131 - Pam Wing, Lead RecruiterJob Type: Full-timePay: Up to $52,000.00 per yearBenefits:
        • 401(k)
        • Dental insurance
        • Disability insurance
        • Health insurance
        • Life insurance
        • Paid time off
        • Paid training
        • Profit sharingSchedule:
          • Monday to FridayCOVID-19 considerations:Enhanced health safety policies, procedures and measures are in place within the facility.Ability to commute/relocate:
            • Franklin Park, IL 60131: Reliably commute or planning to relocate before starting work (Preferred)Experience:
              • Customer Service Representative: 2 years (Preferred)
              • Manufacturing Customer Service: 1 year (Preferred)Work Location: One location

Keywords: JobGiraffe, Chicago , Customer Service / Data Entry / Order Processing, Hospitality & Tourism , Franklin Park, Illinois

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