Barista/Counter Serv
Company: Do-Rite Donuts - Fulton Market
Location: Chicago
Posted on: May 16, 2022
Job Description:
Job DescriptionDo-Rite Donuts & Chicken is a Chef-owned stop in
Chicago known for hand-crafted artisan donuts, tasty chicken
sandwiches, and scrambled-to-order breakfast sandwiches. We proudly
serve eye-opening Dark Matter Coffee, which is ethically sourced
and Chicago roasted.
The culinary mantra at Do-Rite is focused on 3 points: made
in-house, small batch, and FRESH. ALL. DAY.We believe in people. We
believe in treating our guests and staff well.
EOE. We participate in E-Verify / Participamos en
E-VerifyBaristas/Counter Servers are responsible for professionally
and courteously taking, preparing, delivering and collecting
payment for food and beverage orders for indoor and outdoor guests
(including guests in vehicles in locations offering drive-thru
service), confirming accuracy, proper packaging and collection of
payment.Essential Functions
- Accurately take and confirm guest food and beverage orders
(including special instructions and/or restrictions)
- Prepare and serve coffee, espresso, other beverages (including
component ingredients) and serve to guests
- Process payments and balance all sales/receipts in compliance
with restaurant policies and procedures, including reconciling and
maintaining the security of the cash drawer
- Accurately, promptly, efficiently and safely assemble and
transport food and beverage orders to indoor and outdoor guests
(including guests in vehicles in locations offering drive-thru
service)
- Sell and accurately account for gift cards
- Available to work a variety of hours, days and shifts,
including weekends
- Safely and effectively move chairs, tables, highchairs and
booster seats
- Safely and effectively use and operate all necessary tools and
equipment, including knives, coffee makers, grinders and a
cappuccino/espresso machine
- Ability to effectively communicate in order to perform and
follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy,
stressful environment
- Work in a confined, crowded space of variable noise and
temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or
lift up to 25 pounds, and occasionally move and/or lift up to 50
pounds
- Ability to stand and walk for an entire shift and move safely
through all areas of the restaurant, which may include stairs,
uneven or slick surfacesKey Responsibilities and Duties
- Ensure the overall guest experience exceeds expectations and
anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges
and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the
restaurant and menu
- Use sales techniques to present and encourage current
promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special
orders/restrictions
- Proficiency in the use and operation of all necessary tools and
equipment, including the POS system, Frequent Diner, Gift Card and
Credit Card terminals,
- Comply with all safety and sanitation guidelines and
procedures
- Follow all rules, policies, procedures and conditions of
employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as neededRelevant keywords:
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Keywords: Do-Rite Donuts - Fulton Market, Chicago , Barista/Counter Serv, Hospitality & Tourism , Chicago, Illinois
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