Retail and Consumer Brands Industry Practice Manager (Client facing)

Company: NTT DATA
Location: Chicago
Posted on: May 16, 2022

Job Description:

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Retail and Consumer Brands Industry Practice Manager (Client facing) to join our team in Chicago, Illinois (US-IL), United States (US).

Retail and Consumer Brands Industry Practice

Manager (Client facing)

Our Company NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

Retail and Consumer Brands Consulting Practice

Accelerating practice goals and objectives through the design, development, and implementation of holistic retail and consumer brands solutions; our consultants focus on delivering innovative new practices within the areas of Strategy, Customer Experience, Revenue Growth Optimization, Route to Market, Direct-to-Consumer Operating Models, Operations, and Digital Innovation and Enablement.

We are currently seeking a Manager (Consultant) to join our Retail and Consumer Brands industry practice.

In this role you will contribute to the growth of the practice in a variety of ways including:

Business Development:

• Identify potential opportunities within assigned clients and promote NTT Data as a leading partner
  Client Relationship Management:
  
  
  
  • Assist with management of client interactions and expectations, address client needs, and provide value
  • Demonstrate subject matter expertise, address client questions as applicable, prepare and coordinate client responses
  • Serve as a liaison between client and senior leadership team
    Proposal Development:
    
    
    
    • Work with pursuit teams to drive sales and proposal development, facilitate differentiators (like specific consulting frameworks, intellectual property etc.), articulate value proposition, create a compelling proposition for the client to engage
      Engagement Management:
      
      
      
      • Lead streams/teams within large complex projects and/or lead smaller teams within exclusive projects on a day-to-day basis
      • Manage individuals and teams, track, and direct performance against objectives, and encourage innovation and continuous improvement
      • Proactively provide insights and decision-making to ensure project success
      • Identify issues, risks, and project conflict in timely manner including delivering critical problem solving to resolve project issues
      • Incorporate leading practices and innovative solutions to deliver value to clients
      • Lead project governance including Project Status Meetings
      • Lead the creation and delivery of project deliverables
      • Manage ad hoc client requests and address issues
      • Build high morale and a highly effective teams and position programs for success
        Thought Leadership:
        
        
        
        • Participate in research and development of practice service offerings
        • Identify and promote leading practices including incorporating into assigned programs and client engagements
        • Work collaboratively to develop point of views (POVs) and author multiple articles that advance the quality of our services
          Recruitment & People Management:
          
          
          
          • Participate in identification of and screening of new team members including leveraging personal network to recruit new team members
          • Direct project team members, provide guidance to ensure high quality deliverables are successful delivered to clients
          • Perform the role of counselor and coach, provide feedback and guidance, actively participate in performance reviews, provide leadership and act as role model for team members
            Basic Qualifications:
            
            • MBA and/or equivalent advanced degree
            • 5+ years experience of management consulting within a leadership capacity
            • 5+ years experience supporting clients in the Retail and CPG industries within a management consulting environment (Big 4, boutique firm, etc,)
            • 5+ years of experience working independently and/or driving execution teams to meet client deliverables; proven ability to ensure client and overall team success through strategic thinking and a "client-first" approach
            • Ability to travel 75% (assume 3-4 days per week) as needed
              Preferred Qualifications:
              
              • Experience with budgetary responsibilities relating to projects
              • Data analytics experience
              • Strong oral and written communications skills, including presentation skills
                #BCONSULT
                
                #LI-NAM
                
                About NTT DATA Services
                
                NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
                
                NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
                
                Nearest Major Market: Chicago
                
                Job Segment:
                Telecommunications, Telecom, Consulting, Business Development, Manager, Technology, Sales, Management

Keywords: NTT DATA, Chicago , Retail and Consumer Brands Industry Practice Manager (Client facing), Hospitality & Tourism , Chicago, Illinois