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Front Desk Customer Service Associate

Company: Urban Pooch Training and Fitness Center - Damen Av
Location: Chicago
Posted on: September 25, 2022

Job Description:

Job DescriptionUrban Pooch Training and Fitness Center in Chicago, IL is calling all go-getters to apply to join our team as a full-time Front Desk Customer Service Associate!nnWHY YOU SHOULD JOIN OUR TEAMnWe are a leading company that cares about its employees. We pay our Front Desk Customer Service Associates a competitive starting wage of $16 per hour. Our animal care team also enjoys great benefits, including employee discounts on products and services as well as a $100 birthday bonus. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!nnABOUT URBAN POOCH TRAINING AND FITNESS CENTERnUrban Pooch Training and Fitness Center provides multiple pet care services ranging from daycare, overnight boarding, grooming, bathing, and even dog massages. To provide the best-in-class care, expertise, and services, our team offers socialization, companionship, exercise, and love – all of which nurture a happy and healthy dog. Our environment also facilitates a space where owners can bond with their animals and share their experiences in raising and caring for their dogs, another reason why our clients put their trust in us.nOur team strives to be the very best in all we do. We provide customer service that is unequaled, fun, and helpful. Remaining client-focused is the reason for our success and our team is to thank for that. Dogs just want to have fun and so do we. By always fostering a sense of levity and playfulness we also strive to provide a delightful experience for our employees by providing great pay, incredible benefits, and the best work atmosphere.nnARE YOU A GOOD FIT?nAsk yourself: Are you passionate about animal care? Do you have a positive attitude and excellent customer service skills? Are you detail-oriented and reliable? If so, please consider applying for this Front Desk Customer Service Associate position today!nnYOUR LIFE AS FRONT DESK CUSTOMER SERVICE ASSOCIATEnThis full-time front desk position has occasional travel opportunities for community events in the summer and fall.nAs a Front Desk Customer Service Associate, you are the first person our clients see, and your cheerful attitude sets the tone for a great animal care experience. As a dog lover, you enjoy greeting each pet and walking them to the daycare or spa. Customers appreciate your excellent communication skills as you assist them in person and on the phone, scheduling appointments, answering inquiries, and suggesting applicable services. You enjoy creating written report cards for pooches and presenting them to pet owners.nYou efficiently prioritize multiple front desk tasks, such as checking in clients, coordinating requests with pet care staff, and responding to emails. You're comfortable using a computer and you access PetExec software to manage accounts and update records. Always organized, you check the database daily for expiring vaccines and upcoming boarding reservations. Working closely with other animal care team members, you make sure that everyone is on the same page at all times.nYou're familiar with the exceptional items we offer in our supply store, and you're pleased to support our retail staff by helping customers find products they'll love. You competently manage sales and accurately handle currency.nOur team members appreciate how you keep the facility clean and the community storage area and feeding rooms properly stocked. You lend a helping hand by prepping pet meals and medications as needed. Pets, customers, and staff members are grateful for your efforts to ensure that every experience with Urban Pooch is a positive one. You love seeing our adorable furry clients and enjoy helping our human customers each day!nnWHAT WE NEED FROM YOUn

  • n
  • High school diploma OR equivalentn
  • 1 year of customer service experiencen
  • Experience with Microsoft Office and OS operating programsn
  • Ability to accurately handle currencynnIf you can meet these requirements and perform this animal care job as described above, we would be happy to have you as part of our team!nLocation: 60625

    Job Posted by ApplicantPro

Keywords: Urban Pooch Training and Fitness Center - Damen Av, Chicago , Front Desk Customer Service Associate, Hospitality & Tourism , Chicago, Illinois

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