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Distribution Specialist-Customer Service

Company: Global Personnel Search, Inc.
Location: Roselle
Posted on: November 27, 2022

Job Description:

Distribution Specialist / Customer Service Specialist Company Snapshot: Our client is an award-winning Company with a rich history of quality, innovation, and delivery for their partners in business. They are looking to add an interesting role that combines distribution skills and customer service experience to their organization. This is a great opportunity for this person to assist in the continued growth and excellence in serving their customers and distribution excellence. If you'd like to be a part of this growing organization then apply now! Position Responsibilities: The Distribution Specialist / Customer Service position will be required to answer all incoming phone calls regarding technical product assistance, customer orders, purchase order status and general inquiries. This is truly a unique role where you will have the opportunity to work with sales, customers, distribution, manufacturing, all facets of the business.Previous industry knowledge is a preference but not a requirement. This position will interact with shipping and receiving, be involved in managing inventory through our business system (NetSuite) and will work closely with the sales department regarding lead times, pricing, and technical customer inquiries.You will be working closely with an experienced team in a high growth environment with a high ceiling of upward mobility.Some specific required tasks are below: Work with customers to place orders and field general inquiries regarding box product Answer all phone calls regarding customer orders (avg 25+ calls/day) Place purchase orders with vendors for our distribution product Work with customers regarding technical inquiries Manage Customer Care Outlook mailbox (receive customer orders/send out quotes, etc.) Manage all distribution inventory and monitor min/max levels Send Pick Tickets to Shipping Department Work closely with Shipping Department regarding daily shipments Work closely with Accounts Payable Department for invoicing and collection issues Will be required to work with Microsoft Outlook, Excel, Word and Teams Professional Profile: Ideally we'd love to see someone coming from Water Treatment or from Water Filtration.This is a unique role. You will have the opportunity to utilize your customer service skills, project , management skills, inventory skills, and manufacturing. This is a one of a kind role and an opportunity to be involved with all facets of this wonderful business.Job Type: Full-timePay: $50,000.00 - $90,000.00 per yearBenefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insuranceSchedule: 8 hour shift Monday to FridaySupplemental pay types: Bonus payWork Location: One location

Keywords: Global Personnel Search, Inc., Chicago , Distribution Specialist-Customer Service, Hospitality & Tourism , Roselle, Illinois

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