Team Leader Hillside
Company: Aspire Chicago
Location: Hillside
Posted on: March 20, 2023
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Job Description:
Description:Position Location: Hillside, IllinoisFull
TimePosition Summary:Aspire Team Leaders manage and coordinate
direct services supporting people with intellectual and other
developmental disabilities living in Aspire community homes. This
is accomplished by coordinating with assigned Life Consultants to
ensure services are provided according to individual plans,
supervising direct support professionals to provide living
supports, responding to the unique needs and dreams of each person
to promote meaningful life experiences, and ensuring a safe,
healthy, comfortable home environment with the highest level of
proactive customer service. Aspire community homes are environments
where each person is supported to thrive and create connections
within their communities by partnering with peers, family, friends,
team members and other supporters.Position Responsibilities:The
following represents the primary position responsibilities, but
other related duties necessary to meet the needs of the
organization may be assigned.Manage team in assigned community
homes.Schedule and assure proper support ratios according to the
needs of the people living in the community home; ensure overtime
is kept to a minimum (may include covering shifts and adjusting
schedule).Monitor, assign, and manage DSP required duties including
documentation within data management systemsProvide documented
supervision to all direct reports to assure total quality, agency,
and departmental goals are met, including hiring, training,
scheduling, payroll, evaluation and talent reviews, time off,
disciplinary action.Schedule and manage all DSP time off to include
PTO, Holiday, Leave of Absence, illness, according to policy and
proceduresSchedule and create agenda for regular monthly team
meetings.Manage payroll for assigned DSP team; including time
adjustments, confirmation of additional shifts worked, monitoring
logged time, approval and final submission, and coordinating with
the Human Resources/Finance teams as necessaryComplete a minimum of
one working shift per week in assigned homes to keep abreast of and
support home operations and provide service modeling.Provide
on-call or leadership support for the Living program as scheduled
or as assigned.Schedule, review and monitor DSP OJT's to
proficiency with DSP's within 90 days of hireSchedule, review and
monitor DSP required initial, annual, and as scheduled training;
including by not limited to AMTS/MANDT, CPR/FA, Clinical Trainings,
Rule 50, and Medication AuthorizationPartner with Life Consultants
and DSP's to provide optimal services.Work with Life Consultant and
DSP's to provide assistance to each person in accordance with each
person's Individual Service Plan, Clinical Plan, and
Health/Wellness Plan and attend special meetings for the individual
as needed.Advocate for each individual to ensure each is treated
with dignity and respect, given the opportunity to exercise his/her
individuality, and has access to explore opportunities of interest
to each.Work with participants to explore and arrange for menu
planning, shopping, activities, outings, hobbies, etc., that focus
on optimum results as they pertain to physical fitness,
entertainment, social interaction, community participation, and
education for each individual.Maintain the physical structure
(maintenance, safety, and cleanliness) of the assigned community
homes; report need for repairs, improvements, and risks.Monitor
home safety through environmental reviews, safety drills, and
policy/procedure implementation.Manage all community home and
participant funds to include LINK cards, house account, and
personal funds within budget parameters (to include assignment of
food and supply shopping)Respond to medical and/or behavioral
crisis situations and provide support to fellow team members as
neededComplete documentation, support, and training to promote
optimal service quality.Ensure compliance with required
documentation including, but not limited to the money log, mileage
log, review of events, medication tracking and reconciliation, task
sheets, safety drills and communication log and Electronic Health
Record dataMaintain Authorized DSP status for all assigned
community homes & administer medications as neededProvide on-call
coverage as scheduled or as assigned.Provide coverage of open
caseloads as neededMake recommendations and assist with changes in
the development and delivery of new and/or existing policies,
procedures, services, etc., to optimize quality assurance, reduce
department deficits, and maintain the integrity of the department
and Aspire.Comply with Compliance and Quality Enhancement
initiatives and protocols.Complete all required trainings including
but not limited to AMTS/MANDT, CPR/FA, Clinical Trainings, Rule 50
Abuse NeglectComplete other duties as assigned by
supervisor.Reporting to this Position: Direct Support Professionals
(DSP's), Respite, Support WorkersRequirements:Required Education &
Experience:High School Diploma or GEDMinimum of 1 year experience
supporting persons with intellectual/developmental
disabilities.Additional Licensing/Certifications:Valid Driver's
License with good driving record.Minimum 21 years of age.Required
Skills, Knowledge & Abilities:Effective oral and written
communication skills; ability to write reports.Ability to assess
employee performance according to best practice standards and
provide feedback.Working knowledge of PC operations and software
including Microsoft Office - Outlook, Word, ExcelAbility to use and
adapt to various industry specific software products including an
Electronic Health RecordAbility to effectively present information
and respond to questions from families, employees, and the general
public.Ability to maintain confidential information.Ability to deal
tactfully and courteously with participants, employees at all
levels, families, and the general public.Ability to work flexible
hours and days, including some holidays.Ability to maintain
pleasant working relationships with all stakeholders.Ability to
interact positively with individuals who are verbally/physically
aggressive.Ability to perform multiple tasks simultaneously and
prioritize work.Preferred Skills, Knowledge & Abilities:Bachelor's
degree in Social Services or related field preferred.Previous
experience supervising employees.Leadership Competencies:Achieves
Results: Consistently achieving results, even under tough
circumstances.Builds Effective Teams: Building strong-identity
teams that apply their diverse skills and perspectives to achieve
common goals.Cultivates Innovation: Creating new & better ways for
the organization to be successful.Makes Quality Decisions: Making
good & timely decisions that keep the organization moving
forward.Tackles the Tough Issues: Stepping up to address difficult
issues, saying what needs to be said.Physical Factors:While
performing the duties of this position, the employee is regularly
required to bend or stoop, walk and climb stairs, reach with hands
and arms, push, pull, talk, hear, and observe.Able to assist people
in moving from one position to another including transferring from
sitting to standing, repositioning, transferring from one surface
to another, or climbing stairs.Duties are performed primarily in
residential home, office, classroom, and community settings. Work
areas are restricted to non-smoking.Voted as one of the 101 Best
and Brightest Companies to work for in Chicago!We know that
Together, We're Better!Aspire was founded in 1960 and is recognized
as a leader in providing bold, pioneering, and uncompromising
services to adults with developmental disabilities, their families
and the community. In 2019, we joined forces with NorthPointe
Resources to be one of the most recognized and respected disability
service providers across the Chicago metropolitan area, Lake County
(Illinois), and southeastern Wisconsin areas.Full Time Benefits
(regularly schedule to work more than 37 1/2 hours per week)Health
InsuranceBenefit Time (Vacation, Sick, Personal)13 Holidays403(B)
Retirement Savings Plan with matching contributionDisability
InsuranceLife InsuranceEmployee Assistance Program (EAP)Voluntary
Insurances availableAspire is an equal employment opportunity
employer and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.PM22House
ManagerRespite ManagerCilla ManagerPI206677666
Keywords: Aspire Chicago, Chicago , Team Leader Hillside, Hospitality & Tourism , Hillside, Illinois
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