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In-Room Dining Busser at The Ritz-Carlton, Chicago

Company: The Ritz-Carlton Chicago
Location: Chicago
Posted on: March 20, 2023

Job Description:

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Job Overview

Responsible for retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Clean and maintain all corridors and public areas in accordance with all Food and Beverage procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Must have open availability.


-Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
-Complete all shift side work as outlined in the hotel's operating policies and procedures.
-Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
-Report all communications to immediate shift supervisor.

Keywords: The Ritz-Carlton Chicago, Chicago , In-Room Dining Busser at The Ritz-Carlton, Chicago, Hospitality & Tourism , Chicago, Illinois

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