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Housekeeping Supervisor

Company: Sofitel Chicago Magnificent Mile
Location: Chicago
Posted on: March 20, 2023

Job Description:

As a Housekeeping Supervisor, you lead the heart of the hotel and our guest experience. You take ownership of cleanliness standards of the hotel, ensuring that your team provides guests with clean, comfortable and safe spaces, and are a part of creating memorable experiences for them.

Our luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel. Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and Chicago skyline.

What is in it for you:

- Be part of a high performing team who supports and inspires each other to be their best self everyday
- A workplace where you can live the values that are important to you, such as protecting our planet and being part of an environment where diversity, equality and inclusion is actively lived.
- Opportunity to develop your talent and grow within your property and across the world - The sky is your limit!

What you will be doing:

- Assist Housekeeping Management to ensure luxury & brand standards are followed with friendly and engaging service in Housekeeping Department
- Supervise and provide support to room attendants and house persons are set up for success having necessary tools and materials needed
- Liaise with operational departments to ensure room readiness
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests

Your experience and skills include:

- Service focused personality is essential and previous leadership experience is required.
- Proven ability to build and maintain good working relationships with all stakeholders.
- Ability to lead by example, create a strong service culture, engaging and motivating a team to be their best.
Your team and working environment:

- A passionate and inspired team that creates unique experience and makes emotional connections with all they meet
- We recognize and celebrate team and individual successes
- A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests

Keywords: Sofitel Chicago Magnificent Mile, Chicago , Housekeeping Supervisor, Hospitality & Tourism , Chicago, Illinois

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