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General Manager - Retail

Company: CBRE
Location: Chicago
Posted on: June 8, 2024

Job Description:

General Manager - Retail

Job ID




Service line

Advisory Segment

Role type


Areas of Interest

Property Management


Chicago - Illinois - United States of America, Cincinnati - Ohio - United States of America, Cleveland - Ohio - United States of America, Columbus - Ohio - United States of America, Detroit - Michigan - United States of America, Indianapolis - Indiana - United States of America, Kansas City - Missouri - United States of America, Madison - Wisconsin - United States of America, Milwaukee - Wisconsin - United States of America, Minneapolis - Minnesota - United States of America, Nashville - Tennessee - United States of America, Saint Louis - Missouri - United States of America

Are you ready to start an exciting career with CBRE?

About The Role:

  • Manages all aspects of a single high profile asset or portfolio of commercial/retail properties for one owner. Oversees all marketing, operations and financial activities.
  • Retail management experience highly preferred, as well as experience with financial reporting including full property budgets and comprehensive monthly financial reporting.
  • Working onsite near downtown Chicago, IL USA.
    • Candidates outside Chicago area must be willing to relocate to Chicago, IL.

      What You'll Do:

      Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.

      Ensures periodic regular property inspection, and recommends and/or approves alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.

      At owner's discretion, markets and leases the property, qualifying and showing space to prospective tenants, and negotiating new leases and lease renewals. Coordinates tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department.

      Acts as primary contact with property owners to ensure that objectives as being met, and prepares and delivers timely, accurate and complete reports.

      Develops and controls annual budgets for operating and capital expenses. Forecasts management plans and prepares monthly performance, explaining variances.

      Collects rent and pays expenses in accordance with lease terms. Prepares all required legal notices, and recommends and coordinates legal action as necessary.

      Reviews and reconciles tenant rent and Common Area Maintenance (CAM) recovery charges.

      Negotiates early terminations of leases. Provides lease analysis for client's review and approval, and documents settlement of and notifies affected parties.

      Supports all property sales by coordinating due diligence process and monitoring the activity of outside brokers.

      What You'll Need:

      To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
      Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

      • Bachelor's degree (BA/BS) from four-year college or university and a minimum of four to six years of related retail management experience and/or training.
      • Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts sophisticated financial analysis.
      • Real estate license required, and CPM or RPA professional designation or candidacy preferred.

        Excellent written and verbal skills, and strong organizational and analytical skills. Ability to provide efficient, timely, reliable and friendly service to customers. Ability to effectively present information and ability to respond effectively to critical issues.

        Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

        Intermediate to advanced skills with Microsoft Office Suite.

        Decisions made with detailed understanding of procedures, company policies, and business practices to achieve general results. Responsible for setting work unit and/or project timelines. Errors in judgment may cause short-term impact to department.

        Why CBRE?

        When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

        Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

        Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

        Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

        Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

        NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Keywords: CBRE, Chicago , General Manager - Retail, Hospitality & Tourism , Chicago, Illinois

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