Strategy Manager Song Commerce Strategy Manager - Retail / Travel

Company: Hispanic Technology Executive Council
Location: Chicago
Posted on: March 12, 2025

Job Description:

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: . You are:
You have proven work experience in Retail and digital. You are a strategic problem solver with extensive consulting and/or retail industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team. You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing crystal-clear reasoning and analysesan aptitude you use to decimate problems. You have experience working with senior and executive-level client partners, facilitating workshops, developing business recommendations, and building business cases for new innovative solutions (e.g. AI / Gen-AI enabled capabilities). You know how to balance project delivery responsibilities of your team, as well as managing project progress up to internal and client leadership. You also are:

• Passionate about helping clients solve complex growth and customer experience challenges, as well as supporting them through strategic transformations.
  • Knowledgeable about the nuances of Retail industry broadly as well as digital and marketing organizations and are ready to apply your knowledge to help clients optimize and transform their sales and service solutions.
    • Have a high-level understanding of how technology platforms and ecosystems fit into the digital world and how digital technology is changing business
      • Get lost in researching the latest innovation in digital customer experience across all industries and thinking about how it might transform the retail industry in the future.
        • Ready to dive deep into problem solving using creative and analytical thinking to transform challenges into opportunities.
          • Energized by working in an agile, fast-paced environment and are at your best when collaborating with a team.
            • Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience The work: As a Strategy Manager, you will apply your expertise in customer growth strategy and digital channel execution, and to define and enable front office growth strategies and approaches to help clients achieve top line growth objectives with a focus on demand generation and channel activation. You will deliver on engagements in the following areas: Thought Leadership
              • Able to understand client needs, support the development of proposed solutions, and deliver high-impact projects by partnering with clients to help them support and transform their sales organizations and advance their position in Retail.
                • Build client relationships to sustain Accentures profile as a long-term trusted advisor and partner.
                  • Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position. Delivery Execution
                    • Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations.
                      • Implement business changes that drive industry-specific, functional, and digital operating model transformation.
                        • Deep understanding of digital channel metrics across web, mobile, and social commerce, with demonstrated success driving business value with data-led action.
                          • Comfort and functional knowledge of core technology enablers used by leading retailers and consumer goods companies. Ability to analyze potential solutions, understand fit for functional business needs, confidence to select the most relevant tools/techniques to meet business requirements.
                            • Ability to lead teams to execute analysis or delivered recommended solutions including business case development, process design, and capabilities improvement. Heres what youll need:
                              • 6+ years of Retail industry experience, driving digital growth and/or channel expansion in a business, product or strategy role. A robust understanding of the Retail industry is required, along with familiarity with topic areas such as:
                                • Retail marketplace strategy, activation, and optimization
                                  • Direct to consumer and digital commerce growth
                                    • Retail media strategy, activation, measurement, and operations
                                      • Digital channel operations
                                        • Product and content management
                                          • Go-to-market strategies
                                            • 2+ years of experience in strategy consulting, with broad experience in engagement management, business development, and leading complex programs / transformations.
                                              • Supporting the development strategic recommendations (or decisions) for critical experiences, products, or services of the organization(and/or)
                                                • Managing a P&L or a pipeline of business development opportunities (and/or)
                                                  • Providing enterprise level business or technology advisory all the way to various executives (AVP / VP / SVP or c-suite level) Bonus Points If:
                                                    • MBA or equivalent graduate degree.
                                                      • Strong quantitative skills and analytical thinker with at least 2 years of prior experience driving insights using analytical tools
                                                        • High degree of comfort in client relationship development and business development.
                                                          • You have experience working with onshore and offshore delivery teams.
                                                            • You bring an existing network of relationships within the Retail industry at decision making levels (AVP / VP / SVP or c-suite level).
                                                              • You are familiar with AI, GenAI, or other emerging technologies. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
                                                                We accept applications on an on-going basis and there is no fixed deadline to apply. Role Location Annual Salary Range California $87,400 to $253,000 Colorado $87,400 to $253,000 District of Columbia $87,400 to $253,000 Illinois $87,400 to $253,000 Minnesota $87,400 to $253,000 Maryland $87,400 to $253,000 New York $87,400 to $253,000 Washington $87,400 to $253,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy Statement Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Keywords: Hispanic Technology Executive Council, Chicago , Strategy Manager Song Commerce Strategy Manager - Retail / Travel, Hospitality & Tourism , Chicago, Illinois