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Divisional Trainer - Osteria Via Stato

Company: Lettuce Entertain You Restaurants (Chicago)
Location: Chicago
Posted on: September 25, 2022

Job Description:

We are hiring a Divisional Trainer with fine dining experience!
Executive Chef David DiGregorio delivers an Italian dining experience inspired by his travels throughout the Italian countryside. Located in the heart of River North, Osteria via Stato offers a selection of seasonal specialties including antipasti, salads, pastas and entrees using seasonal and local ingredients from Midwestern farmers, when available. Boasting a robust wine list of over 300 Italian labels, the perfect complement to the mouthwatering cuisine, Osteria's rustic, honest food and warm, welcoming atmosphere will transport you to Italy.
Caring. Creative. Careers.
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify
Divisional Trainers are responsible for the training and development of all front house all hourly employees, and maintains hourly training materials and front of house (FOH) and back of house (BOH) systems.
Essential Functions

  • Conduct and oversee all aspects of hourly employee training, including but not limited to orientation, initial training, tastings, informational seminars, ongoing development of employees, etc.
  • Review, maintain and update hourly employee training and reference materials
  • Observe, maintain and update systems when needed and communicate observations with management and partners
  • Attend management meetings and informational seminars as applicable
  • Achieve and maintain level of excellence in all functions outlined in hourly team job descriptions
  • Maintain availability to work a variety of days and shifts, including early mornings, late nights and weekends
  • Safely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively under pressure
  • Work in a confined, crowded space of variable light, noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
    Key Responsibilities and Duties
    • Model and promote teamwork across all teams
    • Maintain a positive, pleasant attitude through each shift
    • Assist GM and designated managers/chefs as directed to interview, hire, onboard, train, supervise and develop all hourly employees as needed
    • Facilitates completion of new hire forms and paperwork for FOH employees
    • Use online applicant tracking system (ATS) including but not limited to updating applicant workflow status, and teach ATS functions to managers as needed
    • Monitor, address and document individual employee performance through recognition, coaching and, when necessary, disciplinary action
    • Assist with execution and organization of GHS, food handlers compliance, and alcohol awareness training
    • Assist with training all hourly teams on safety and sanitation guidelines and procedures including but not limited to using equipment
    • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
    • Ensure repair and maintenance needs are met and/or communicated to designated manager
    • Understand and follow the food allergy procedure and special orders/restrictions
    • Ensure proper food storage and food quality standards including consistency and presentation
    • Comply with all applicable policies and legal requirements
    • Comply with all safety and sanitation guidelines and procedures
    • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
    • Other duties assigned as neededINDMANAGE

Keywords: Lettuce Entertain You Restaurants (Chicago), Chicago , Divisional Trainer - Osteria Via Stato, Human Resources , Chicago, Illinois

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