Donor Recruitment Associate
Company: American Red Cross
Posted on: November 27, 2022
Use your passion for Inside Sales Support to support our
Join the Red Cross Biomed Team!
Are you looking to make a real difference?
Function as a liaison between sponsor groups and donor recruitment
staff. Serves as primary inside sales support for assigned Donor
Recruitment District. Provide system support to assigned district
to include confirmation of upcoming blood drives. Produce
confidential correspondence and inter-departmental communications,
handle incoming calls, distribute incoming and outgoing mail,
coordinate meeting arrangements and regular correspondence with
sponsors. Ensure district has appropriate sales collateral and
blood drive collateral kits. Provide support, development and/or
leadership guidance to all volunteers.
Confirms all information regarding blood drives with blood drive
coordinators/blood drive sponsors and communicates details
(refreshment requests, hold dates, hours of operation, staffing,
directions, volunteer needs, collateral materials needed, special
equipment, and cancellations) to production planning staff to help
ensure the success of the blood collection effort.
Serves as a liaison between the customer and the appropriate staff.
Handles customer inquiries and requests in a professional,
courteous, helpful and timely manner.
Using approved templates and/or campaign materials may localize
blood drive collateral (posters, flyers, table tents, paycheck
stuffers, etc) to include location, date, time, goal, etc. Provides
review and initiates applicable follow-up for the Print Cost Model
and exceptions process.
Prepares and maintains all account files including correspondence,
operational records, and customer surveys to ensure accurate
documentation of blood drive activity.
Sends blood drive confirmations to blood drive coordinators/blood
drive sponsors and Chapters on an annual, semi-annual, and/or
Sends thank you notes to customers to help ensure the prospect for
future customer activity.
Handles all inside sales support for assigned Recruitment District
Includes management of the donor pre-sign up process and report
review with Reps for accuracy.
May manage High School scholarship tracking and check requests.
Bachelor's degree in marketing, sales, communications or related
field; or an equivalent combination of related education and
Microsoft Suites Experience preferred
Excel Proficiency preferred
Ability to work onsite at least 2 days per week preferred.
Minimum 1 years of experience in an office setting with extensive
customer contact required.
Basic knowledge of computer office products, word processing,
spreadsheet, database, and presentation applications highly
Must possess outstanding organizational and communication
Effective problem-solving skills in managing multiple
A current valid driver's license and a good driving record are
The American Red Cross requires all new hires to be vaccinated
against COVID-19 as a condition of employment. This means that all
individuals working for the organization must be fully vaccinated
against COVID-19 by the start of their employment OR have begun the
vaccination process before their start date. Upon being offered a
position, individuals will be required to submit proof of
vaccination. If you are unable to be vaccinated due to medical or
religious reasons, you may qualify for an exemption. If seeking an
exemption, you will be required to submit documentation and your
request must be approved before being hired.
Keywords: American Red Cross, Chicago , Donor Recruitment Associate, Human Resources , Chicago, Illinois
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