Field Service Engineer - Atlanta

Company: S&C Electric Company
Location: Chicago
Posted on: May 16, 2022

Job Description:

JOB SUMMARY
Field Service Engineer opportunity available at the Southeast Service Center with S&C Electric Company reporting to our Atlanta, GA Sales office location. This position is for an individual with extensive experience with power electronics equipment involving power levels of several megawatts. Excellent analytical skills and a strong technical background are required. Ability to effectively interface and train customers is a requirement.
The responsibilities of this position include, but are not limited to, the following:

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• Leading, directing, and conducting complex system commissioning and troubleshooting.
  
• Providing telephone troubleshooting support for customers and service technicians.
  
• Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support.
  
• Creating clear, concise, and complete commissioning procedures and troubleshooting documentation.
  
• Creating commercial proposals for service jobs.
  
• Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel.
  
• Conducting customer-training sessions and in training S&C personnel.
  
• Adhering to standard industry safety practices and S&C safety procedures.
  
  To select this job as one of interest to you, at a minimum, you must have the following:
  
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  • Bachelor's degree in engineering from an accredited college, university, technical school, applicable military training, or equivalent experience.
    
  • Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850, etc.).
    
  • Working knowledge of networking and IP protocols
    
  • Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection.
    
  • Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred.
    
  • Must be proficient with training, communication and presentation skills.
    
  • A proactive, tenacious, creative approach to solving problems.
    
  • Proficiency in using test equipment, meters and system analysis tools.
    
  • Possess working knowledge of safety practices and electrical codes.
    
  • Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
    
  • US Citizen possessing or have the ability to obtain a valid US passport.
    
  • Minimum of 21 years of age with a valid driver's license and a good credit record.
    
    Relevant Experience Required: Experience in automated distribution systems preferred
    MAJOR PHYSICAL DEMANDS
    
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    • Standing: Some tasks are performed in a standing position. Must be able to perform work from a ladder.
      
    • Lifting: Lifting of items up to 50 pounds.
      
    • Walking: Walking of moderate distances (1 mile).
      
    • Carrying: Carrying of luggage, test equipment, tools, etc. to customer locations.
      
    • Pushing: Use of hand tools that require pushing forces.
      
    • Pulling: Use of hand tools that require pulling forces.
      
    • Bending: Bending or crouching to perform work.
      
    • Reaching: Continuous full range of motion to perform work.
      
    • Handling: Frequent handling of parts, tools, test equipment, etc.
      
    • Environment: Frequent work performed outdoors.
      

Keywords: S&C Electric Company, Chicago , Field Service Engineer - Atlanta, IT / Software / Systems , Chicago, Illinois