Data Telecommunications Analyst - Corporate Office

Company: Lettuce Entertain You Restaurants (Chicago)
Location: Chicago
Posted on: May 16, 2022

Job Description:

The Data Communications Analyst oversees the day-to-day operations of the Company's Internet Service Providers (ISPs), television (TV) services and Company Datacenter operations; research and provide cost-benefit analysis on providers and Wide Area Network (WAN) and Local Area Network (LAN) configurations.Essential FunctionsOversee of the Company's ISPs including but not limited to running day-to-day operations, evaluating existing ISPs and performing cost-benefit analysis, overseeing acquisitions of new ISPs and upgrades to existing ISPs for new and existing locations, installing network hardware and software components, researching trends in available internet connection types and new technologies to integrate into existing ISPsOversee all Company television (TV) services including but not limited to acquiring services for new and pre-existing locations, and assisting restaurant teams with TV service, billing and other questions and needsOversee day-to-day operations of the Company's Datacenter including but not limited to daily checks on Datacenter health and hardware and executing and coordinating repairs as neededResearch and provide cost-benefit analysis on improvements to Wide Area Network (WAN) and Local Area Network (LAN) configurations for all locationsAssist IT leadership in ISP and phone provider account management, and assist restaurant teams with ISP service, billing and other questions and needsAccurately document Company-specific ISP-related processes, procedures and training outlines based on specifications and established standardsMaintain confidentiality of passwords, company records and informationWork a variety of days and shifts (including weekends, nights and on-call support rotation) at local and out-of-state sites as neededSafely and effectively use and operate all necessary tools and office equipmentEffectively communicate in order to perform and follow job requirements in written and spoken directionMultitask calmly and effectively under pressureWork in a confined, crowded space of variable light, noise and temperature levelMove and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsStand and walk for an entire shift and move safely through all areas of the restaurants and/or other LEYE facilities (which may include stairs, uneven or slick surfaces)Key Responsibilities and DutiesMaintain current knowledge of network protocols and systems; wireless, wired, and remote access infrastructure; and back/recovery software and methodologies; and also maintain current certifications (A+ Certification, Network+ Certification, Cisco CCNA and Cisco CCNP)Proficiency in the use and operation of all necessary tools and equipment including MS Word and ExcelFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and act as a team playerOther duties assigned as neededINDHEADOFFICE

Keywords: Lettuce Entertain You Restaurants (Chicago), Chicago , Data Telecommunications Analyst - Corporate Office, IT / Software / Systems , Chicago, Illinois