System Administrator - Field Services

Company: Centre Technologies
Location: Chicago
Posted on: May 16, 2022

Job Description:

Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Field Services - System AdministratorOur Company Culture:Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits:

• Hybrid Work Options, Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions
• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionallyPosition SummaryThe role of System Administrator will enable a qualified candidate to manage several IT environments across several different business verticals. In managing these environments for clients, the System Admin is to provide guidance to Centre Assist clients by being the subject matter expert of the IT environment. The objective is to assist in recommendations of upgrades, configuration changes and other best practice's that the client has not implemented. The employee will be an escalation point for the Centre Assist team with questions or technical issues for clients and recommend opportunities to the Account Executive. This individual will serve as a Virtual IT Manager for assigned clients. Essential Duties & Responsibilities:
  • Must possess both the Technical and Managerial skills to act as a liaison between Centre and customer Executives. Extensive experience supporting and working with Executive level personnel.
  • Solve client's issues by leveraging Problem Management and resolution of issues in a timely manner
  • Prioritize tasks and meet deadlines
  • Excellent troubleshooting and written/verbal communication skills to communicate progress and status of activities to customer Executives.
  • Must be a team player with outstanding customer service skills
  • The ability to communicate and explain technology to non-technical individuals
  • Regular meeting cadence with client's Executive liaison to discuss the IT environment
  • Learn and understand the client's business (Regulations and how the client wants to operate)
  • Strong IT documentation skillsEducation/Experience/Certifications
    • Bachelor's Degree preferred
    • 5+ years of hands-on IT experience
    • Must possess excellent knowledge and experience using the Microsoft Office Suite
      • Windows 7/8/10
      • Windows Server 2008R2/2012R2/2016/2019
      • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
      • Microsoft Active Directory including Azure AD (Architect, Implementations, Migrations)
      • Microsoft Exchange 2007/2010/2013 and Office 365 Email (Architect, Implementations, Migrations)
      • Linux Administration Experience
      • MAC OS Administration Experience
      • VMware and/or HyperV Server Virtualization Technologies (Architect, Implementations, Migrations)
      • Backup / DR strategies (Architect, Implementation and Administration)
      • Systems Upgrades including security patch management
      • Monitoring of system utilization and application performance
      • Understanding of network infrastructures and troubleshooting various networking protocols including but not limited to TCP/IP, DNS, DHCP, etc.
      • Experience with various network hardware systems such as, but not limited to, Meraki / Cisco Switches, Palo Alto firewalls. General firewall experience with other technologies will be considered.
      • Experience with various Enterprise level server hardware such as but not limited to Dell PowerEdge servers, etc.
      • Experience with Enterprise Storage solutionsPowered by JazzHRHk9vTTIbqp

Keywords: Centre Technologies, Chicago , System Administrator - Field Services, IT / Software / Systems , Chicago, Illinois