Technical Field Advisor

Company: Ohmium
Location: Chicago
Posted on: June 25, 2022

Job Description:

About the jobOhmium International's mission is to create innovative products and solutions that enable industries to deploy green hydrogen for a sustainable future. The company is headquartered in the United States with manufacturing facilities in India as well as operations around the world. The Ohmium team are passionate, PEM-based electrolyzer industry experts. We are seeking exceptional people who want to do great things for our customers so that they maximize value in industrial, transportation, and energy projects around the world.One of our high-priority opportunities is a Technical Field Advisor. The field services team works closely with remote monitoring and product support and is specifically tasked with the installation, commissioning, and maintenance a global fleet of electrolyzers. Specifically, the Technical Field Advisor is responsible for: --- - - - - - - -Execution of maintenance activities in accordance with available documentation and standards. --- - - - - - - -Supporting the development of documentation and standards. --- - - - - - - -Completing diagnostics of electrolyzers and associated equipment. --- - - - - - - -Driving constant process and documentation improvements to eliminate waste and increase reliability. --- - - - - - - -Managing complex workflows, including the efforts of sub-contractors. --- - - - - - - -Recommending and driving solutions to resolve system defects that arise. --- - - - - - - -Management of service vehicle, spare part, and tool kit inventories. --- - - - - - - -Effectively interface with customers and support their needs. --- - - - - - - -Producing timely and detailed service reports as required for each service call. --- - - - - - - -Supporting on-call/stand-by duty.You will maintain a remote office and be required to travel 50% domestically and internationally to support global product locations. Candidates must be in compliance with Ohmium's COVID Vaccination Policy.Our ideal candidate has: --- - - - - - - -Bachelor's degree in business, science, technology, engineering, or mathematics preferred or combination of education, training, and experience --- - - - - - - -Six (6) to eight (8) years' experience working on complex, deployed systems with operational management responsibilities or five (5) years relevant military experience --- - - - - - - -Driving record in good standing. Ability to rent cars are required for travel --- - - - - - - -Experience in renewable resources a plus --- - - - - - - -Excellent Microsoft 365 skills --- - - - - - - -Strong safety mindset by identifying existing and predictable hazards in the surroundings or working conditions and takes prompt corrective measures to eliminate them --- - - - - - - -Ability to effectively use available resources to find solutions to difficult or complex issues with a strong hands-on capability --- - - - - - - -Takes personal responsibility for the quality, craft, and timeliness of work --- - - - - - - -Ability to effectively assign tasks to others while maintaining responsibility for the results/outcomes; considers skill level of team members and challenges team as required --- - - - - - - -Resilient in the face of adversity and has a passion for the job --- - - - - - - -Steps up to address difficult issues, saying what needs to be said with a high level of candor --- - - - - - - -Ability to plan the daily or weekly activities to achieve the desired results/outcomes; monitors progress and adjusts work as required; assigns clear goals and responsibilities to ensure desired outcomes; breaks down work in manageable portions; considers changing priorities and the needs of all others --- - - - - - - -Has a strong customer focus by understanding the needs of the customer and providing valuable solutions --- - - - - - - -Builds strong partnerships and working collaboratively with others to meet shared objectives --- - - - - - - -Ability to apply strong engineering principals to identify, develop and analysis designs, technical information, specification, standards --- - - - - - - -Ability to travel as noted --- - - - - - - -Ability to work indoors and outdoors --- - - - - - - -Ability to meet physical demands of equipment servicing (lifting, bending, etc) --- - - - - - - -Authorized to work in the US without sponsorship, now and in the future --- - - - - - - -Comfortable working with team members across geographies and time zonesPlease submit a resume.Ohmium is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you need special accommodation for the application process, please contact our Human Resources department. You can find a summary of the law at: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Keywords: Ohmium, Chicago , Technical Field Advisor, IT / Software / Systems , Chicago, Illinois