Production Support - Java, PL/SQL & UNIX Experience

Company: Infosys
Location: Chicago
Posted on: August 7, 2022

Job Description:

Infosys is seeking Production Support - Java, PL/SQL & UNIX Experience . This role requires close partnership and collaboration with other Support Engineers and Subject Matter Experts.
Required Qualifications:

• Candidate can be located Anywhere in US. This position may require travel to project locations.
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of Information Technology Experience .
• At least 4 years of Production Support with Java with PLSQL and Unix Experience .
• Good understanding of ITIL Concepts (Incident management, Change management, Problem Management).
• Liaise with business analysts/users for additional details/clarifications.
• Technical Impact Analysis of incidents/service requests and provision of detailed estimates.
• Accountable for escalation/closure of unresolved Level 2 issues that require code changes.
• Interact and Co-ordinate with application owners, operations teams - application, infrastructure, network and security, change and release management team and external vendors.
• Perform process gap analysis, Time motion analysis to identify opportunities for process improvement and automation.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. we are not able to sponsor at this time
  Preferred Qualifications:
  • Experience with PCF Microservices and Spring Boot .
  • Experience with MarkLogic DB .
  • Willingness to learn newer technologies as per business/ project needs.
  • Planning and Co-ordination skills
  • Good Communication and Analytical skills
  • The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Keywords: Infosys, Chicago , Production Support - Java, PL/SQL & UNIX Experience, IT / Software / Systems , Chicago, Illinois