Director of Knowledge Management Technology Strategy
Company: Kirkland & Ellis
Location: Chicago
Posted on: September 21, 2023
Job Description:
Director of Knowledge Management Technology Strategy At Kirkland
& Ellis, we are united in our ambition and drive to move forward.
We share core values that help us achieve excellence:
collaboration, talent empowerment, service, inclusion, respect and
gratitude. Our people are our greatest asset, and we invest in the
brightest talent and encourage a diversity of perspectives and
strengths to create dynamic teams that operate at the pinnacle of
their field. Our talented professionals show up every day knowing
they will engage in meaningful work, continuous learning and
professional development.
-
As one of the world's leading law firms, we serve a broad range of
clients with market-leading practices in private equity, M&A
and other complex corporate transactions; investment fund formation
and management; restructurings; high-stakes litigation and trials;
and government, regulatory and internal investigations. We handle
the most complicated and sophisticated legal matters because we
don't just meet industry standards, we create them. We bring
innovation and entrepreneurialism to every engagement and, as a
result, have long-standing client relationships with leading global
corporations and financial sponsors. With 6,500 employees
(including 3,500+ lawyers) operating from 19 -offices across the
United States, Europe and Asia, we are one of the largest law firms
in the world and a top financial performer. Essential Job
Functions
- The Director of Knowledge Management Strategy works closely
with firm's practice Knowledge Managers for various practices to
ensure there is a strategy for consistent creation, management and
sharing of knowledge assets with appropriate quality,
accessibility, and efficient collaboration among the
constituents
- Create and manage the road maps for the KM practices, processes
and needed technology platforms to enhance the effectiveness of
Knowledge Managers and their stakeholders in terms of experience,
usage, usability, accuracy and consistency
- Assess and recommend innovative ways of managing the knowledge
management life cycle, as well as integrating them in various
digital assets for timely and effective content rendering with best
in class catalogue, search, and AI
- Create and Manage user groups across various practices to
understand their knowledge needs, as well as feedback on
effectiveness of the KM function with an emphasis on continuous
improvements Essential Functions -
- Owns the KM strategy in terms of needed capabilities to create,
distribute and maintain various KM assets, platforms, forums,
reviews and associated governance. -
- Works with firm's functional, knowledge management and business
leaders to understand, document and contribute to the firm's KM
objectives, initiatives and road map.
- Partners with user groups, technical teams, and knowledge
advisory group to map the KM objectives with firm's technology, and
business initiatives to promote firmwide access, usage and adoption
of knowledge assets
- Creates and executes evangelization of KM best practices for
consistent and tighter alignment across different practices and
regions.
- Define and manage KM governance activities to ensure continuous
engagement of various stakeholders in terms of their feedback,
contributions, and inputs into ongoing KM initiatives -
- Partners with internal and external KP experts to infuse
innovation with focus on continuous improvements and maturity of
firm's KM practice
- Create and maintain firm's end to end connected view of
Knowledge Assets, Storage/distribution platforms,
create-review-update-share-retire processes of knowledge assets for
improved reuse, effectiveness, governance, and ROI Other Functions
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- Acts as internal KM champion and promotes and contributes to
ongoing KM, Data, and technology initiatives
- Be the role model by representing firm's values and ethics
- Fosters and promotes heathy working relationships across the
board to propagate end-to-end value of data. Qualifications &
Requirements Education, Work Experience, Skills
- Proven experience and leadership in the design, implementation
and deployment of knowledge management solutions and processes in a
legal firm
- 10+ years of experience in crafting, and deploying Knowledge
Management processes, and solutions
- 5+ years of leadership experience in business facing, leading
enterprise-wide knowledge transformation programs, including org
change management, product/process adoption, managing value by
metrics/KPIs
- Strong content, collaboration, communication management
experience, and presentation skills with focus on details and
quality
- Experience in user adoption strategies, change management as
well as transforming cross functional teams, and diversified
business units
- Critical, analytical, and creative thinking, with strong
relationship building skills
- Accountability, including the proven ability to develop own
expertise, respond to feedback, drive quality, and learn from
experience
- Strong Business acumen, proven abilities to build and advocate
business cases, align with business goals/strategy
- Internal and external client management, measure and manage
stakeholder value
- Advocate, influence and promote team work, with needed coaching
/mentoring as needed for other team members
- Demonstrable project/program management experience in
traditional and agile delivery methods.
- Strong organizational, verbal, and written communication skills
including interacting with Senior leaders and C level
personnel.
- Ability to interact with business to create solution charters,
road maps, business cases, solution architecture and delivery
plans. Technologies/Software
- 10+ years of experience on content management systems, such as
SharePoint, Intranet solutions, as well as internal
blog/communications/collaboration teams
- Thorough understanding for Usability, UX, CX, Modern content
delivery, graphics etc for creating intriguing digital assets
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- Demonstrable experience in facing of with Sr business leaders
in understanding and delivering end-to-end knowledge management
lifecyle processes Certificates, Licensures, Registrations
- Any industry recognized relevant to KM practice How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an
application and submit your resume, please click "Apply Now." All
employment decisions, including the recruiting, hiring, placement,
training availability, promotion, compensation, evaluation,
disciplinary actions, and termination of employment (if necessary)
are made without regard to the employee's race, color, creed,
religion, sex, pregnancy or childbirth, personal appearance, family
responsibilities, sexual orientation or preference, gender
identity, political affiliation, source of income, place of
residence, national or ethnic origin, ancestry, age, marital
status, military veteran status, unfavorable discharge from
military service, physical or mental disability, or on any other
basis prohibited by applicable law. Closing Statement The
www.kirkland.com job postings and recruiting mailbox are for
candidates only. If you are a recruiter, search firm or employment
agency, and do not have a signed contract with Kirkland & Ellis LLP
("K&E") and have not been asked specifically to submit
candidates, you will not be compensated in any way for your
referral of a candidate even if K&E hires the candidate. Direct
contact with K&E employees in an attempt to present candidates
is inappropriate and will be a factor in determining any future
professional relationship with the Firm. #LI-Hybrid #LI-LC1
#J-18808-Ljbffr
Keywords: Kirkland & Ellis, Chicago , Director of Knowledge Management Technology Strategy, IT / Software / Systems , Chicago, Illinois
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