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Director of Knowledge Management Technology Strategy

Company: Kirkland & Ellis
Location: Chicago
Posted on: September 21, 2023

Job Description:

Director of Knowledge Management Technology Strategy At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world's leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don't just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500+ lawyers) operating from 19 -offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer. Essential Job Functions

  • The Director of Knowledge Management Strategy works closely with firm's practice Knowledge Managers for various practices to ensure there is a strategy for consistent creation, management and sharing of knowledge assets with appropriate quality, accessibility, and efficient collaboration among the constituents
  • Create and manage the road maps for the KM practices, processes and needed technology platforms to enhance the effectiveness of Knowledge Managers and their stakeholders in terms of experience, usage, usability, accuracy and consistency
  • Assess and recommend innovative ways of managing the knowledge management life cycle, as well as integrating them in various digital assets for timely and effective content rendering with best in class catalogue, search, and AI
  • Create and Manage user groups across various practices to understand their knowledge needs, as well as feedback on effectiveness of the KM function with an emphasis on continuous improvements Essential Functions -
    • Owns the KM strategy in terms of needed capabilities to create, distribute and maintain various KM assets, platforms, forums, reviews and associated governance. -
    • Works with firm's functional, knowledge management and business leaders to understand, document and contribute to the firm's KM objectives, initiatives and road map.
    • Partners with user groups, technical teams, and knowledge advisory group to map the KM objectives with firm's technology, and business initiatives to promote firmwide access, usage and adoption of knowledge assets
    • Creates and executes evangelization of KM best practices for consistent and tighter alignment across different practices and regions.
    • Define and manage KM governance activities to ensure continuous engagement of various stakeholders in terms of their feedback, contributions, and inputs into ongoing KM initiatives -
    • Partners with internal and external KP experts to infuse innovation with focus on continuous improvements and maturity of firm's KM practice
    • Create and maintain firm's end to end connected view of Knowledge Assets, Storage/distribution platforms, create-review-update-share-retire processes of knowledge assets for improved reuse, effectiveness, governance, and ROI Other Functions -
      • Acts as internal KM champion and promotes and contributes to ongoing KM, Data, and technology initiatives
      • Be the role model by representing firm's values and ethics
      • Fosters and promotes heathy working relationships across the board to propagate end-to-end value of data. Qualifications & Requirements Education, Work Experience, Skills
        • Proven experience and leadership in the design, implementation and deployment of knowledge management solutions and processes in a legal firm
        • 10+ years of experience in crafting, and deploying Knowledge Management processes, and solutions
        • 5+ years of leadership experience in business facing, leading enterprise-wide knowledge transformation programs, including org change management, product/process adoption, managing value by metrics/KPIs
        • Strong content, collaboration, communication management experience, and presentation skills with focus on details and quality
        • Experience in user adoption strategies, change management as well as transforming cross functional teams, and diversified business units
        • Critical, analytical, and creative thinking, with strong relationship building skills
        • Accountability, including the proven ability to develop own expertise, respond to feedback, drive quality, and learn from experience
        • Strong Business acumen, proven abilities to build and advocate business cases, align with business goals/strategy
        • Internal and external client management, measure and manage stakeholder value
        • Advocate, influence and promote team work, with needed coaching /mentoring as needed for other team members
        • Demonstrable project/program management experience in traditional and agile delivery methods.
        • Strong organizational, verbal, and written communication skills including interacting with Senior leaders and C level personnel.
        • Ability to interact with business to create solution charters, road maps, business cases, solution architecture and delivery plans. Technologies/Software
          • 10+ years of experience on content management systems, such as SharePoint, Intranet solutions, as well as internal blog/communications/collaboration teams
          • Thorough understanding for Usability, UX, CX, Modern content delivery, graphics etc for creating intriguing digital assets -
          • Demonstrable experience in facing of with Sr business leaders in understanding and delivering end-to-end knowledge management lifecyle processes Certificates, Licensures, Registrations
            • Any industry recognized relevant to KM practice How to Apply Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now." All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Closing Statement The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Hybrid #LI-LC1

Keywords: Kirkland & Ellis, Chicago , Director of Knowledge Management Technology Strategy, IT / Software / Systems , Chicago, Illinois

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