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IS SalesForce Specialist

Company: Rush University Medical Center
Location: Chicago
Posted on: February 17, 2020

Job Description:

Job Title: IS SalesForce Specialist Department: I S Infrastructure Shift: 1st Specialty: Job Number: 2019-2643 Date Posted: 08/29/2019 Position Type: Information Services Job Qualifications: IS SalesForce Specialist Position Highlights: Primary responsibility is to be a hands-on product specialist, BA, developer and a key resource in developing solutions and applications for Rush's ITSM/ServiceNow system. The position requires ITSM Expertise and along with technical knowledge of ServiceNow, JavaScript, service planning and ability to build service items for a Healthcare environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Position Responsibilities: Provides technical product leadership by creating solutions for complex business problems. Responsible for business analysis, solution architecture and code development. Follows a strict SDLC process working in an Agile environment to help deliver ITSM framework. Maintains an expert level of technical knowledge in ServiceNow product, and best practice ITSM Workflows and portals including JavaScripting development technologies. Balances needs for support, maintenance and administrative tasks with projects. Be independent and resourceful. Participates in strategic planning and department coordination. Must be able to develop work plans and work with project team leadership to integrate these plans into larger project plans. Works with the different team leads to perform solution architecture by developing high quality solutions for Rush's business problems. Follows industry best practices and patterns in building ITSM systems. Has the ability to escalate and communicate system outages that may result in patient care impacts. Keeps current with skills and research the software industry to help pave the way for future development strategies. Performs Quality Assurance of applications developed as per industry standards to ensure successful implementation of the team's SDLC process. Position Qualifications Include: Must be knowledgeable of ITSM, workflow development practices and techniques Must have be expertise in ServiceNow (or similar product). Must have excellent communication and collaboration skills. 5+years' ITSM experience or related workflow experience. 3+ years' experience in ServiceNow Development in an enterprise environment. Technical expert in ITSM and ServiceNow Must have at least 2 years of workflow development using languages like JavaScript. Development experience Overall 5 or more years of IT experience C#, .NET Workflow management tools and software distribution Experience that includes mentoring IS professionals, developers and support resources Company Highlights: Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital. Leading academic medical center, acute care hospital w/ 664 licensed beds. Ranked among the top 20 best places to work in healthcare by Indeed. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. IS SalesForce Specialist Position Highlights: Primary responsibility is to be a hands-on product specialist, BA, developer and a key resource in developing solutions and applications for Rush's ITSM/ServiceNow system. The position requires ITSM Expertise and along with technical knowledge of ServiceNow, JavaScript, service planning and ability to build service items for a Healthcare environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Position Responsibilities: Provides technical product leadership by creating solutions for complex business problems. Responsible for business analysis, solution architecture and code development. Follows a strict SDLC process working in an Agile environment to help deliver ITSM framework. Maintains an expert level of technical knowledge in ServiceNow product, and best practice ITSM Workflows and portals including JavaScripting development technologies. Balances needs for support, maintenance and administrative tasks with projects. Be independent and resourceful. Participates in strategic planning and department coordination. Must be able to develop work plans and work with project team leadership to integrate these plans into larger project plans. Works with the different team leads to perform solution architecture by developing high quality solutions for Rush's business problems. Follows industry best practices and patterns in building ITSM systems. Has the ability to escalate and communicate system outages that may result in patient care impacts. Keeps current with skills and research the software industry to help pave the way for future development strategies. Performs Quality Assurance of applications developed as per industry standards to ensure successful implementation of the team's SDLC process. Position Qualifications Include: Must be knowledgeable of ITSM, workflow development practices and techniques Must have be expertise in ServiceNow (or similar product). Must have excellent communication and collaboration skills. 5+years' ITSM experience or related workflow experience. 3+ years' experience in ServiceNow Development in an enterprise environment. Technical expert in ITSM and ServiceNow Must have at least 2 years of workflow development using languages like JavaScript. Development experience Overall 5 or more years of IT experience C#, .NET Workflow management tools and software distribution Experience that includes mentoring IS professionals, developers and support resources Company Highlights: Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush is an academic health system comprising Rush University Medical Center, Rush Copley Medical Center and Rush Oak Park Hospital. Leading academic medical center, acute care hospital w/ 664 licensed beds. Ranked among the top 20 best places to work in healthcare by Indeed. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. - provided by Dice

Keywords: Rush University Medical Center, Chicago , IS SalesForce Specialist, Other , Chicago, Illinois

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