Network Security Engineer
Company: RKON
Location: Chicago
Posted on: January 15, 2021
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Job Description:
Network Security EngineerThe RKON Network Security Engineer is
responsible for the support and maintenance of a Multi-Tenant
environment, both cloud based and on-premises, requiring
cooperative support of 24x7x365 NOC/SOC operation. As one of the
highest Level Support Engineers, you will be required to have
experience and extensive knowledge of varying Network technologies,
including, but not limited to Check Point Next Generation
Firewalls, Pulse Secure, Meraki, and Juniper. A clear understanding
of network security and best practices.Your primary
responsibilities will be to provide ongoing support to our managed
customers, performing troubleshooting and resolution of services
impacting issues, as well as, applying requested changes and
modifications to the existing environment.Job Responsibilities:*
Lead and support metrics for all firewall escalation tickets. This
includes Meraki, Check Point, Juniper, and Palo Alto firewalls.*
Troubleshoot issues with the services that we manage.* Support and
upgrade SmartCenters and Provider-1* Support and upgrade
appliances, open servers, and infrastructure* Support Site-to-Site
VPN's & Client to Site VPN's* Support Check Point Software Blade
Technologies* Maintain an expert understanding and knowledge of
GAIA operating system* Support and implement Firewall security
policies* Design and perform seamless upgrades of existing
Management & Firewall infrastructure remotely and onsite* Operate
in a team environment as well as self-directed* Collaborates with
other team members as necessary to ensure customer service levels
agreements (SLA's) are met* Execute defined Enterprise System
strategies to support corporate initiatives* Participate in
24x7x365 technical support rotation* Some travel required*
Mentoring other support engineers on your teamJob
Knowledge/Skills:* Expert level of Check Point, Meraki, or Juniper
troubleshooting and debugging. * High level knowledge of firewall
blades including IPS, App Control and URL Filtering, Anti Bot,
Sandblast threat prevention and Endpoint Security* High level
understanding of Network Security architecture* High level
understanding of TCP/IP and networking* Solid understanding of
virtual router redundancy protocol (vrrp), Cluster XL technology
and IP clustering for high availability and Cluster Control
Protocol (CCP)* Site-to-Site VPN & Client to Site VPN
troubleshooting* Other Firewall knowledge a plus
(Cisco/Juniper/Fortinet/Palo Alto)* Working experience performing
Security Assessments a plus* Multiple security certifications a
plus* Check Point CCSA and CCSE certifications preferred (or
equivalent in another next gen firewall) Education and Experience:*
MS. in IT, MIS, CS, EE, Computer Engineering or equivalent related
experience* 5 years' experience with TCP/IP protocol, switching and
routing* 5 years' experience in a Firewall engineering and support
position* Experience with Check Point VSX and other firewall
virtualization and multi-context architectureGeneral
Responsibilities* Provide RKON external and internal clients a
World Class Experience* Proactively manage network telemetry
notifications and successfully manage trouble resolution* Take
incoming support requests and open internal or external tickets*
Provide excellent written and documentation skills* Actively work
Security support escalations, incidents/problems* Escalate trouble
incidents/problems as appropriate* Assist with proactive
performance reports for customers (both internal and external)*
Evaluate effectiveness of current processes and propose
alternatives when necessary* Identify, document and establish
processes and responsibilities necessary to execute on these
responsibilities including associated systems that support such
activities* Create and maintain customer and network documentation*
Assume off hour responsibility in weekly blocks upon
training/boarding* Provide leadership skills that showcase your
experience and talents* Must be punctual and respectful of support
availability requirements* Provide thought leadership toward an
organizational common goal* Exercise a voice to share perspective,
opinion, experience and thoughts* Drive business through
relationship management and communication* Assist on projects and
tasks tied to client facing professional services engagementsJob
Type: Full-time, Permanent, Full Benefits, W2, Direct Hire.
Keywords: RKON, Chicago , Network Security Engineer, Other , Chicago, Illinois
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