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DevOps Lead

Company: Pareto Intelligence
Location: Chicago
Posted on: February 25, 2021

Job Description:

The work we do at Pareto has the opportunity to change lives and improve the health of our communities. If creating meaningful impact through industry-leading innovations inspires you, then Pareto may be the place for you. We provide value to our customers by allowing them to focus on the greatest impact, while translating those insights into action. Relentlessly Curious
& Market Driven We don't believe in the status quo. We are explorers and problem solvers, fearlessly traveling into uncharted territory, and always looking for ways to disrupt and innovate. Accountable We are accountable to ourselves. To each other. To our clients. And we own it. Inclusive We are different intentionally. Our best work emerges from a diverse set of people and ideas. We harness our differences and inspire everyone to bring something new to the table. Impacting Our Community We believe we should leave things better than how we found them. So, we play an active role in our communities and make a positive impact. "I am surrounded by a team that has the same passion and drive that I do to help our company grow and produce innovative technology, analytics and solutions for our clients. We work hard but still find time to have fun and grow together as a team." Intentionally Different We do not believe in maintaining the "status quo" at Pareto. We intentionally embrace each other's diversity of thought and background which drives our culture of curiosity. Our dedication to inclusion and diversity starts in the workplace and extends into the community, connecting us with those we serve. Celebrating Our Powerful Women The women of Pareto gathered over catered lunch to celebrate International Women's Day in 2020 and watched a video on stories from inspiring women all over the world. Supporting Professional Development Investing in our employees' professional development is a critical element of our culture. Several members of our Data Science team recently attended Data Science Salon to advance our organization's expertise, as well as grow their individual knowledge. Pareto Way Committees Pareto has established three committees for employee involvement. They focus on community impact, inclusion & diversity, and company culture. Members of these committees meet on a regular basis to coordinate activities that promote an inclusive, healthy, and collaborative workplace. Open PTO policy We believe time away from the office is essential to maximizing productivity, so we offer flexible work hours and an open PTO policy. Community Giveback In lieu of our traditional enterprise-wide Community Days, we're giving back in socially distant ways by donating to charities that our employees feel passionate about. Employee Health & Safety Our new office is open, but we recognize that many employees feel safer working from home during this time. Employees receive a one-time $100 stipend for home office equipment. Life Subsidy Our employees receive a monthly reimbursement for items such as gym memberships or cell phone expenses. Tuition Reimbursement If employees choose to pursue post-grad education, we have tuition reimbursement programs to help cover part of the cost. Amenities Our new office building features a rooftop deck & tenant lounge, free bike storage, and a state of the art gym with discounted membership to all employees. Compliance Associate responsibilities include (but are not limited to):

  • Assist with the development and delivery of security, confidentiality, and compliance training for newly hired employees.
  • Coordination of key company-wide compliance tasks including:
    • Access reviews.
    • Conflict of interest reviews.
    • Data retention and destruction.
    • Help with the coordination of third-party assessments, including HITRUST and penetration testing.
    • Monitor the status of regulatory required controls to ensure completion within required timeframes.
    • Assist members of the Compliance and IT Infrastructure teams with the assessment, design, and implementation, and monitoring of regulatory-required security controls.
    • Assistance with client security questionnaires - Working alongside supervisor to complete client requests re: security and compliance controls. Describing our security environment to ensure that our environment meets our clients' control requirements. Qualifications
      • 1-2 years of compliance, internal audit, or IT security experience
      • Bachelor's Degree in Accounting, Business, IT System Management, or a related field
      • CPA or CISA certification preferred, not required
      • Experience working in the platform/information as a service industry, healthcare or consulting industry experience a plus
      • Strong communication and relationship building skills
      • Ability to work with multiple stakeholders and balance priorities appropriately
      • Willingness to challenge the status quo Position Responsibilities
        • Support client relationships and maximize the adoption and value generated for Pareto's Clients from our solutions
        • Be a business expert in the areas for which Pareto provides solutions to health plans and providers
        • Strategically identify ways to further support our Clients and bring them more value
        • Proactively listen to Clients, their feedback and gather market intelligence to drive solution enhancements and new solution ideas
        • Collaborate on a daily basis with other team members to solve complex problems for our Clients
        • Maintain industry exposure through industry group meetings and other forums.
        • Ensure the security, confidentiality, and integrity of client information for yourself and the team you supervise. Successful Professionals will have the following qualifications
          • Bachelor's Degree in Business, Economics, Analytics or related field. An advanced degree in business, IT or healthcare is preferred.
          • 0 to 2 years of healthcare/analytics experience.
          • Experience interacting and collaborating with internal and external stakeholders.
          • Strong interpersonal and leadership skills.
          • Enthusiasm to continue learning, challenging, and enhancing existing strategic solutions is required.
          • Strong written and verbal communication skills.
          • Logical and structured thinker.
          • Sound understanding of business fundamentals. Successful candidate must be willing and able to travel, when necessary. Estimated travel is less than 20% of the time. Position Responsibilities
            • Manage Client relationships and maximize the adoption and value generated for Pareto's Clients from our solutions
            • Be a business expert in the areas for which Pareto provides solutions to health plans and providers
            • Strategically identify ways to further support our Clients and bring them more value
            • Proactively listen to Clients, their feedback and gather market intelligence to drive solution enhancements and new solution ideas
            • Collaborate on a daily basis with other team members to solve complex problems for our Clients
            • Maintain industry exposure through industry group meetings and other forums.
            • Ensure the security, confidentiality, and integrity of client information for yourself and the team you supervise. Successful Professionals will have the following qualifications
              • Bachelor's Degree in Business, Economics, Analytics or related field. An advanced degree in business, IT or healthcare is preferred.
              • 3 to 5 plus years of healthcare/analytics experience.
              • Experience interacting and collaborating with internal and external stakeholders.
              • Strong interpersonal and leadership skills.
              • Enthusiasm to continue learning, challenging, and enhancing existing strategic solutions is required.
              • Strong written and verbal communication skills.
              • Logical and structured thinker.
              • Sound understanding of business fundamentals. Successful candidate must be willing and able to travel, when necessary. Estimated travel is less than 20% of the time. Position Description
                • Assist internal users with laptop hardware/software issues.
                • Troubleshoot systems availability, follow and provide feedback on Standard Operating Procedures ( SOP ) documentation, and escalate to Tier 2 and Tier 3 teams if required.
                • Monitor the transfer and availability of client data within our network.
                • Ensure the security, confidentiality, availability, and integrity of client information.
                  • Duties related to information security will be segregated across team members to ensure cross checking / monitoring / work overlap and work coverage when team members and functions are not available (i.e., time off).
                  • Examples of security related tasks are granting access to systems to new hires, changing levels of access for employees whose role changes, or whose assignments change, etc.
                  • Role requires a high level of system access - confidentiality and security are extremely important with the amount of responsibility granted.
                  • Monitor applicable technological changes for their effect on system security to ensure organizational adaptation and compliance.
                  • Work with the Infrastructure team to complete internal project work.
                  • Bachelor of Science in an area with information technology emphasis (typically computer science, computer information systems, etc.); related work experience can be substituted for educational requirement.
                  • 1-2--years of relevant work experience to include experience with IT ticketing systems, end-user interaction, and IT project assistance work. Preferred Skills
                    • Microsoft Active Directory (user and group management)
                    • Windows 10 deployment and maintenance
                    • Basic Windows and Linux Server Administration
                    • Basic cloud (AWS preferred)--understanding
                    • Experience with Microsoft SQL Server--or other RDBMS
                    • Microsoft Office Suite Administration
                    • Office 365 Administration
                    • Previous experience working directly with internal users Professional Skill Requirements
                      • Complex Problem Solving - Ability to identify and solve problems by reviewing related information, evaluating options and implementing solutions
                      • Critical Thinking - Ability to use logic and reason to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
                      • Deductive Reasoning - Ability to apply general rules to specific problems to produce answers that make sense
                      • Inductive Reasoning - Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated information or events)
                      • Strong Communication Skills - Ability to clearly and concisely communicate information and ideas orally and in writing
                      • Quality Assurance - Ability to perform systematic self-review to ensure work product is accurate and satisfies its intended purpose Attributes
                        • Team player who is comfortable working with internal users
                        • Genuine interest in and information technologies and network security
                        • Ability to prioritize tasks in a fast-paced environment
                        • Comfortable in an entrepreneurial environment where you are able to pro-actively assist with Operational support issues
                        • Enthusiasm to continue learning, challenge and enhance existing strategic solutions is required Position Description
                          • Lead the Enterprise Support team in supporting internal users with laptop hardware/software issues
                          • Troubleshoot systems availability, follow and provide feedback on Standard Operating Procedures (SOP) documentation
                          • Oversee the transfer and availability of client data within our network.
                          • Ensure the security, confidentiality, availability, and integrity of client information.
                          • Duties related to information security will be segregated across team members to ensure cross checking / monitoring / work overlap and work coverage when team members and functions are not available (i.e., time off).
                          • Examples of security related tasks are granting access to systems to new hires, changing levels of access for employees whose role changes, or whose assignments change
                          • Role requires a high level of system access - confidentiality and security are extremely important with the amount of responsibility granted.
                          • Monitor applicable technological changes for their effect on system security to ensure organizational adaptation and compliance.
                          • Lead the Enterprise Support team to successfully complete internal project work
                          • Bachelor of Science in an area with information technology emphasis (typically computer science, computer information systems, etc.); related work experience can be substituted for educational requirement.
                          • 3 to 5--years of relevant work experience to include experience with IT ticketing systems, end-user interaction, and IT project assistance work.
                          • Management and/or team lead experience in a consulting services or related work environment. Preferred Skills
                            • Microsoft Active Directory (user and group management)
                            • Windows 10 deployment and maintenance
                            • Advanced Windows and Linux Server Administration
                            • Basic cloud (AWS preferred)--understanding
                            • Experience with Microsoft SQL Server--or other RDBMS
                            • Microsoft Office Suite Administration
                            • Office 365 Administration
                            • Previous experience working directly with internal users Attributes
                              • Team player who is comfortable working with internal users
                              • Genuine interest in and information technologies and network security
                              • Ability to prioritize tasks in a fast-paced environment
                              • Comfortable in an entrepreneurial environment where you are able to pro-actively assist with Operational support issues
                              • Enthusiasm to continue learning, challenge and enhance existing strategic solutions is required Position Description
                                • Oversee DevOps team's day-to-day activities. Offer guidance and strategic advice to the team
                                • Lead the effort to integrate new CI/CD, big data, and security technologies into our process and solution architecture. Oversee and personally perform new technology research, proof of concepts, and integration and promotion to production
                                • Responsible for overseeing and contributing to the maintenance and troubleshooting of development, deployment, and security technologies including Kubernetes, Docker, Jenkins, Hive, Kerberos, AWS RDS, Apache Kafka, etc.
                                • Respond to and resolve database access and performance issues. Design and perform database security audits and ensure configuration and execution of daily database backups
                                • Participate in the design and testing of disaster recovery processes in accordance with business continuity strategies
                                • Establish appropriate end-user security access control levels for data bases and internal systems. Collaborate with managed services partners to ensure smooth and reliable operation of our data infrastructure for fulfilling business objectives and processes
                                • Monitor and test system performance, prepare and deliver system performance statistics and reports
                                • Create and maintain documentation as it relates to system configuration, processes, and data flows. Work with the development team to analyze, test, and implement physical database design supporting various business applications; including base definition, structure, documentation, long-range requirements, operational guidelines, policies and procedures.
                                • Ensure the security, confidentiality, availability, and integrity of client information for yourself and team
                                  • Duties related to information security will be segregated across team members to ensure cross checking / monitoring / work overlap and work coverage
                                  • Examples of security related tasks are granting access to systems to new hires, changing levels of access for employees whose role changes, or whose assignments change, etc.
                                  • Role requires a high level of system access - confidentiality and security
                                  • Bachelor Degree in Computer Science, Management Information Systems, or similar curriculum
                                  • B.S in Computer Science or equivalent work experience
                                  • 5+ years of DevOps or software development experience in a professional environment
                                  • 3+ years of technical team leadership skills
                                  • Kubernetes configuration and administration experience required
                                  • Experience working within a cloud platform like AWS, Azure, Google Cloud required
                                  • Jenkins configuration and administration experience preferred
                                  • Experience administering distributed big data tools, i.e. Cassandra, Hadoop, Apache Spark, MongoDB preferred
                                  • Expertise in Microsoft SQL Server or other relational database software
                                  • Experience programming in Java, Scala, Python, C# or C/C++
                                  • Proficient in shell scripting, plus know when to stop scripting and start developing Professional Skill Requirements
                                    • Complex Problem Solving - Ability to identify and solve problems by reviewing related information, evaluating options and implementing solutions
                                    • Critical Thinking - Ability to use logic and reason to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
                                    • Deductive Reasoning - Ability to apply general rules to specific problems to produce answers that make sense
                                    • Inductive Reasoning - Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated information or events)
                                    • Strong Communication Skills - Ability to clearly and concisely communicate information and ideas orally and in writing
                                    • Quality Assurance - Ability to perform systematic self-review to ensure work product is accurate and satisfies its intended purpose Attributes
                                      • Team player who is comfortable working with clients and project teams
                                      • Genuine interest in and commitment to healthcare and IT
                                      • Enthusiasm to continue learning, challenge and enhance existing strategic solutions is required Successful candidate must be willing and able to travel, when necessary. Estimated travel is approximately less than 25% of the time. Interested in Joining Our Team? Contact us for more information about our organization and available positions.

Keywords: Pareto Intelligence, Chicago , DevOps Lead, Other , Chicago, Illinois

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