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PT Administration/Front Desk Staff (all locations)

Company: Glen Ellyn Park District
Location: Glen Ellyn
Posted on: April 11, 2021

Job Description:

PART-TIME FRONT DESK - GUEST SERVICES REPRESENTATIVE HOURS: Monday-Friday 11am-1pm PAY RATE: $11.00 - $13.00 per hour, depending on qualifications JOB SUMMARY Under the direction and supervision of the Recreation Supervisor, the Front Desk Guest Services Representative is primarily responsible for providing quality customer service to anyone who enters the building or calls the office seeking information or assistance. This includes frequent interaction with the public and park district staff to perform registration transactions, reserve rooms and follow up on compliance with park district procedures. Additional duties include but are not limited to; promoting programs, services and special events as well as performing clerical and administrative tasks in support of the facility and the Recreation Supervisors. This is an at-will position. EDUCATION, EXPERIENCE AND TRAINING The ideal candidate will be service oriented and friendly with an outgoing personality; someone who wants to serve and assist customers as quickly and completely as possible. High School graduate or equivalent is preferred. A people person with strong customer service skills and the ability to communicate effectively with staff and the public. Solid computer and keyboard skills required. Must possess an aptitude for learning a multi-layered software application. Strong general math skills with cash handling experience required. Accuracy and the ability to follow through on detailed work is essential. Previous office and/or customer service experience required. Must be a self-starter who is dependable, flexible, and able to work independently or as part of a team. Strong organizational skills with the ability to multi-task. Effective problem-solving skills with the ability to act calmly and effectively under pressure or in difficult situations. The successful candidate must be able to project a professional appearance. Must be CPR/AED certified or obtain within 6 months of hire.

Keywords: Glen Ellyn Park District, Chicago , PT Administration/Front Desk Staff (all locations), Other , Glen Ellyn, Illinois

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