Seasonal Worker R4 - Store 2
Company: Thorntons Inc
Location: Streamwood
Posted on: April 10, 2021
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Job Description:
Description The Seasonal Worker is responsible for delighting
Thorntons guests with prompt and courteous service, maintaining
merchandise, and supporting store goals and initiatives. Essential
Job Functions (RESPONSIBLE TO) * Delivers guest service with a "how
may I help you" attitude. Looks for opportunities to delight guests
and follows instructions from store management.* Ring all sales as
discussed in the operations procedures.* Assure proper sale and
accounting of money orders/lottery during shift.* Accurately
account for price overrides, store use of merchandise, voids,
returns and waste.* Keep coolers, fast lane merchandise, store
shelves, and displays fully stocked and fronted at all times.*
Clean and maintain equipment and ready high-margin products such as
coffee, fountain drinks, etc.* Use suggestive selling techniques to
suggest items to guests that complement their purchases, and asks
our guests if they are a refreshing rewards member at the beginning
of every transaction.* Ensure that the Store Management is made
aware of all sales, cash, or operating discrepancies.* Clean
windows, floors, shelving, counters, gas pumps regularly, and
restrooms per store operating procedures (daily check list).* Clean
the parking lot and grounds surrounding the store as needed.*
Advise store management of any maintenance or safety problems.*
Practices safe working habits that align with company safety rules*
Properly uses the Guest Service Department for guest service
issues* Stay familiar with all Thorntons policies applicable to the
SW position as outlined on Thorntons Intranet.* Adheres to all
city, county, and state alcohol and tobacco and all other
applicable laws and regulations* Perform additional duties as
assigned.* Maintain PAR levels as outlined on PAR sheet per store
expectations. Requirements * Education High School Diploma or GED *
Experience All experience will be considered * Knowledge/Skills
Ability to speak, read, understand, and write the English language.
Ability to perform accurate mathematical calculations High energy
and strong work ethic. Excellent interpersonal skill. Strong guest
service skills. Works well with others in a team environment
Sufficient visual acuity to check identification and process money
orders. Ability to read and understand instructions for operation
of electronic cash registers and other equipment. Ability to read
electronic fuel reports. * Equipment/Special Expertise N/A * Other
Considerations Must be able to climb a ladder to clean windows,
stock shelves, make price changes, etc. Properly records time on
the TOTS systems and signs a time report verifying all hours worked
Understands that company funds are not available for personal
use
Keywords: Thorntons Inc, Chicago , Seasonal Worker R4 - Store 2, Other , Streamwood, Illinois
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