Emergency Service Intake Coordinator responds to inquiry calls
regarding services. Provides appropriate information and referrals.
Oversees the admission process including appropriateness of the
admission, completion of all required admission paperwork,
pre-certifications and benefit verifications and coordination with
the Physician, Social Worker, U.R. Coordinator and treatment team.
Obtains billing and insurance information, unit/program assignment,
etc. Knowledgeable and able to explain Hospital programs and
services. Understands and considers basic growth and development
needs specific to the age and population served. Provides accurate
and complete information to Hospital Administration and physicians
regarding admissions, referrals, discharges, etc. Conducts tours of
the Hospital. Trains other staff in the admission process, policies
and procedures. Assures compliance with all applicable laws, codes,
rules and regulations that pertain to psychiatric admissions.
Maintains all data/records regarding the intake and admission
process. Obtains, organizes and has current information regarding
discharges, bed availability, admission times, etc., level of care
assessments as needed. Has a strong understanding of the department
computer systems. Assures that maintenance of a safe and sanitary
environment. Conducts the initial assessment which includes prior
treatment history, previous medications, health screen, family
dynamics and risk factors.
JOB SPECIFICATIONS: To perform this job successfully, an
individual must be able to perform each primary duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the primary functions.
Education: Masters Degree in Psychology or Social Work
Experience: Two years of psychiatric experience preferred.
Licensure/Certification: Licensure or eligibility for licensure
preferred. Licensed as a Registered Nurse in the State of Illinois
Knowledge: Working knowledge of Illinois Confidentiality Act,
Illinois Mental Health Code, EMTALA and ILPA progress. Detailed
understanding of psychiatric criteria for various levels of care.
Thorough understanding of DSM-IV criteria. Computer
training/experience, crisis intervention and risk assessment,
customer service skills, leadership skills.
Supervision Received: Director of Emergency Services, Assistant
Director, and/or Supervisor
Supervision Exercised: None
Line of Promotion: Assistant Director or Supervisor
Working Conditions: Works in the Emergency Services area, the
inpatient units and other areas of the Hospital. Hazards include
risk of exposure to communicable disease and risks associated with
managing psychiatric patients with the potential to lose control
and risks associated with the use of electrical equipment.
Physical Requirements: Ability to communicate verbally and in
writing. Physical agility to manage patients. Push, pull and lift
up to 40 pounds. Intermittent sitting, standing, walking, bending,
reaching and stooping.
The physical requirements described here are representative of
those which must be met by an employee to successfully perform the
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the primary
Job Classification: Non-Exempt
This job classification in no way states or implies that these
are the only duties to be performed by this employee. The Emergency
Services Counselor will be required to follow any other
instructions and to perform any other duties requested by the
Director of Emergency Services, Assistant Director, and/or
All UHS subsidiaries are committed to providing an environment
of mutual respect where equal employment opportunities are
available to all applicants and teammates. UHS subsidiaries are
equal opportunity employers and as such, openly support and fully
commit to recruitment, selection, placement, promotion and
compensation of individuals without regard to race, color,
religion, age, sex (including pregnancy, gender identity, and
sexual orientation), genetic information, national origin,
disability status, protected veteran status or any other
characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is
critical to our success.
At UHS and all our subsidiaries, our Human Resources departments
and recruiters are here to help prospective candidates by matching
skillset and experience with the best possible career path at UHS
and our subsidiaries. We take pride in creating a highly efficient
and best in class candidate experience. During the recruitment
process, no recruiter or employee will request financial or
personal information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
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email mentioning UHS or its subsidiaries, let us know by contacting
us at: https://uhs.alertline.com or