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Product RMBC Associate III (Remote - Home Based Worker)

Company: Allstate
Location: Northbrook
Posted on: June 12, 2021

Job Description:

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them. Job Family Summary
The Underwriting family makes business decisions for a line of insurance or defined marketplace which appropriately considers product, pricing and risk management levers. They assess and determine appropriate risk selection based on both countrywide and regional direction. They work with FPMOs, Home Office State and Line Management teams to execute appropriate strategies/process to achieve growth and profitability objectives.
Job Summary

Evaluates, makes Individual Risk Management decisions across multiple lines of insurance. Answers inquiries on the status of policy, risk eligibility and underwriting policies and procedures. Reviews underwriting decisions and suggests process improvements. May provide training to others.

Shift: 11:45AM - 8:15PM ET, Monday - Friday
Pay: Compensation for this position will be $16.00 per hour

Evaluates, makes decisions and processes policies based on Individual Risk Management Policy within the established production requirements.
Answers inquiries on Individual Risk Management providing customer service and accurate risk decision making.
Works with leadership in providing training based on the needs of the team.
Suggests and supports in delivering training opportunities for employees.
Conducts assessments/validations and coaches others toward improving their skills.
Identification of process improvement opportunities.
Assists in designing and executing solutions that lead to improvements.
Compares processes to standards, offers analysis and strategic planning and partners with others to make improvements.
Ability to handle team escalations.
Responds to all customer inquiries promptly and professionally.
Timely responses when following up on complex questions.
Knowledge of Individual Risk Management policy for multiple lines, products and regions.
Operates core process with minimal supervision.
Broad knowledge the fundamental principles of insurance and risk management.
Knowledge of the centers risk management operating systems and tools used to evaluate and process policies.
Intermediate level written and oral communication skills. Able to express that in communication to agents and other internal customers/clients.
Able to transfer process and risk management knowledge to others.
Performs activities of moderate complexity requiring limited supervision. Tasks are broad in nature, yet not necessarily complex. Assists with the training of teammates.
Basic knowledge of regional rating plans.
Basic knowledge of general policy and billing processes.
Ability to adapt to change.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstates benefits, visit

Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the EEO is the Law poster click here . This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click here . This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Keywords: Allstate, Chicago , Product RMBC Associate III (Remote - Home Based Worker), Other , Northbrook, Illinois

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