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Retail Store Supervisor

Company: Staples
Location: Elk Grove Village
Posted on: June 12, 2021

Job Description:


Staples is focused on our customer and our community, while empowering you to learn, grow and deliver. As a Team Supervisor (i.e. Retail Store Supervisor), you will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. You'll be a team lead in driving retail sales, training and coaching team members on selling techniques, and inspiring team members. Your passion for an exceptional customer experience will show in connecting and advising customers while presenting a total solution for their needs.

Get great perks.

  • Flexible full-time hours/shifts and generous paid time off; hiring immediately

  • Compensation based on qualifications and experience. Staples reserves the right to pay more or less.

  • Full medical benefits package, 401(k) with company match, and many more benefits

  • Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.

  • After applying, engage in a brief conversation via text or e-mail (typically same day) to schedule an interview. We'll let you know if you're not eligible. In-person interviews are at the store location

Play an active role in helping your store, your people and your customer win.

  • Present solutions both in-store and through the kiosk to achieve all sales & service goals and to drive dollars per transaction

  • Provide store leadership when scheduled as the "Manager on Duty"
  • Lead and coach a team on operational excellence and consultative selling of total solutions
  • Create a positive, inviting environment as you learn customers' needs and present solutions

  • Respond quickly to customer requests and concerns on the sales floor

  • Coach associates and model exceptional service, consultative selling and total solutions

  • Be flexible to perform merchandising, operations, maintain a clean store, other duties as assigned


Essential skills and experience:

  • Able to work a flexible schedule (including nights and weekends)
  • 1+ year experience selling retail products or services
  • Experience leading and coaching a team and/or supervising others
  • Must be able to engage and speak to customers and understand their needs
  • Has a clear understanding of merchandising and retail operations
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

  • Key holder experience within a retail environment

Click to learn more about the employee benefits, programs and perks offered at Staples.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Chicago , Retail Store Supervisor, Other , Elk Grove Village, Illinois

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