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Customer Service Technician

Company: Mantech International Corporation
Location: Hines
Posted on: June 12, 2021

Job Description:

Secure our Nation, Ignite your Future

ManTech, a respected industry leader, is actively seeking talented professionals eager to support mission critical programs and solve some of the toughest problems facing our Nation's Veterans. ManTech's Health Group is seeking fulltime Customer Service Technician to work onsite in Austin, TX or Hines, IL. This is an exciting opportunity to use your experience helping the IOSS mission in supporting the mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO).

  • TheCustomer Service Technician is able to respond to end user request for assistance using existing manuals and scripted responses. Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

  • High School or GED

Clearance Requirements:

  • Must be a US Citizen and able to obtain and maintain a Public Trust prior to starting this position.

Physical Requirements:

  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Keywords: Mantech International Corporation, Chicago , Customer Service Technician, Other , Hines, Illinois

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