Account Director - Central

Company: Refinitiv
Location: Chicago
Posted on: June 12, 2021

Job Description:

Position Summary

The Account Director will lead a team of experienced Account Managers in developing deep customer relationships to drive growth and retention by collaborating with internal partners to deliver exceptional value and service. This leader will also adeptly establish executive relationships and engage strategically with our key clients. As a passionate sales executive the Account Director focuses on team development, performance growth and sales excellence to achieve business targets, maintain solid pipeline and accurately manage and forecast the business.

Role Responsibilities:

Develop the team and drive performance growth

• Lead and motivate a team, drive performance growth
• Foster a culture that embraces LSEG core values: connect, deliver excellence and create opportunity
• Manage and develop the team: hiring, onboarding, sales and solution training, continuous learning
• Drive performance: 1:1 coaching, monitor and measure performance metrics, devise individual goals
• Develop the individuals on the team with coaching, learning goal development, leadership opportunities, mentor alignment

Run the Business

• Attain business targets comprised of new gross sales, customer retention and overall revenue
• Tight management of team pipeline to ensure accurate revenue forecasting
• Drive forward planning and execution with Q+1 Quarterly Business Reviews, pipeline development 1:1s
• Optimize territory strategy to drive productivity
• Actively participate in the sales cycle to bring leadership and strategic support to large deals
• Develop executive relationships across key client accounts

Grow the Business

• Go to market planning; collaborate with internal business units and sales operations to identify areas of growth and opportunity, enable the account management sales team, monitor and measure success
• Collaborate with business unit sales and customer success teams in a matrix environment to optimize engagement to drive gross revenue and customer retention
• Leverage data and metrics to continuously improve operational efficiency and productivity and identify opportunities for process improvement and performance growth

Qualifications and Experience Required:

• Proven ability to lead teams through change and drive performance growth
• Ability to motivate, coach and mentor in a customer facing environment
• Proven track record of attainment of company goals in a fast-paced environment, combined with experience leading teams, account management/sales experience
• Adept at managing within a matrix environment, collaborating across multiple departments/organizations and influencing at all levels
• Excellent at developing executive relationships and engaging strategically
• High level of financial acumen
• Hungry, driven experience sales professional at the core

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.

We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.

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Keywords: Refinitiv, Chicago , Account Director - Central, Other , Chicago, Illinois