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Program Director, Transitions

Company: Jones Lange Lasalle Inc.
Location: Chicago
Posted on: June 12, 2021

Job Description:

As part of the PDS Center of Excellence (COE) Management team, the Transitions Program Director will be responsible for set-up and refinement of Programs across the Retail and Admin portfolio for PDS.

Essential Duties and Responsibilities:


  • Consult on and implement the plan for year over year growth and work collaboratively to implement across the COE and Regional teams.
  • Expand account's use of JLL Products through feasibility testing of new Programs.


  • Partner within Program Management team and other COE peers to drive consistency across Admin & Retail PDS program delivery within the regional teams.
  • Identify and support continuous improvement across regional PDS teams to drive innovation & digital deeper into our delivery.
  • Responsible for coordination, planning and implementation of new Programs across the PDS teams to ensure consistency & alignment to COE's standards for communication, reporting and documentation.
  • Responsible for hand-off of new Programs between cross-regional, cross-service line and PDS COE resources.
  • Delivers annual peer review on existing Programs in partnership with COE & regional PDS resources to recommend change.
  • Develop strong relationships with key clients (internal and external) on account to serve as escalation and improvement conduit for regional team needs.


  • Support a culture of collaboration and teamwork locally, regionally and nationally within the PDS delivery teams.
  • Lead, support and advocate for PDS talent across the account in areas of training, development, coaching, mentoring, measuring, appraising and rewarding performance.
  • Approach the work with curiosity and a life-long learner mentality. Be focused on evolving approach to client management and team leadership based on new ways of thinking.

Skills / Competencies:

  • Think Big: Captures new opportunities for success in the face of change or challenge. Creates a highly engaged organization, focusing on employee and leadership development. Creates a culture of inclusion.
  • Drive Change: Works effectively with customers and colleagues to build win-win solutions and achieve ambitions. Has a reputation for building collaborative teams. Takes ownership for performance of his/her organization.
  • Get it Done: Anticipates and leads change. Thinks about how his/her organization's vision can benefit the broader JLL vision. Positions JLL as a leader in the digitalization of the real estate industry. Rewards the appropriate level of risk.
  • Business First: Translates vision into strategies and goals that build competitive advantage and differentiation. Removes the clutter to clarify the core idea. Demonstrates computational thinking. Fosters an environment where the status quo is challenged.
  • Help Others: Drives to effective solutions with urgency. Continually seeks feedback to improve performance of self and team. Skilled at resolving conflicting goals and priorities. Coaches organization to bounce back quickly from failures, and how to learn from them.
  • Inspire: Creates win-win solutions and follows through on commitments. Consistently exceeds clients' expectations. Has a legacy of mentees and employees who have learned from him/her.


  • 10+ years of experience in large scale enterprise operations and delivery of services within Construction, Project Management or Real Estate
  • Demonstrated success preparing large project teams to exceed client expectations in communication, risk and reporting.
  • Success applying project and/or program management processes (Agile, Six Sigma, LEAN or PMI experience a plus).
  • Relevant and demonstrated success planning and implementing change across a matrixed organization

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Jones Lange Lasalle Inc., Chicago , Program Director, Transitions, Other , Chicago, Illinois

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