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Lead/Principal Designer

Company:, Inc.
Location: Chicago
Posted on: June 12, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

We are hiring for multiple positions in the User Experience team at the Lead and Principal levels. On this team you'll have the opportunity to work on many of our B2B and B2C product areas. You'll shape Salesforce's user experience working with cross-disciplinary teams to bring your visions to life. You'll make an impact while solving meaningful problems and creating new design patterns and paradigms.

As part of our team, you will take the lead in crafting and articulating the product vision through strong rationale, top notch visualization skills, thought leadership, and seasoned intuition, working closely with product and technology partners along the way. You will get your hands dirty in all aspects of end-to-end experience design including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high fidelity mockups to illustrate design ideas and direction.

At Salesforce, our UX teams aspire to make products that people love. Products that make a salesperson's day more productive, a marketer's campaign more impactful, and a developer's app more feature-rich. Behind our products are an amazing team of UX designers and engineers, driven by the power of design to build great relationships for our users and their customers. Our UX team is growing, and we're looking for you! Will you join us?

Clouds we are hiring for:

Experience Cloud

We are looking for a Lead UX Designer who is excited to provide their unique contributions across our Digital Experience and Marketing products. As a member of our curious, highly collaborative and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. You will be involved at each level of the product development process - everything from Customer and User insights gathering, future-visioning, prototyping to implementation and testing. You'll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms.


We are shaping the future of Healthcare, Financial Services and other sectors and have become a major growth area for Salesforce. In response to the current crisis our team helped launch the platform (incl. Contact Tracing) that is helping both public and private communities reopen. Design and User Research are core to guiding the accelerated rate of innovation across Public Sector, Health and Finance. We're looking for passionate, self-guided individuals who ask hard questions and can seamlessly switch between big picture thinking and your detailed craft. You will be part of the Industries Product Design Team working closely with product managers, engineers, marketers, other product teams and directly with our customers.


As a Product Designer on the Salesforce Platform Experience team, you'll be leading the new expansion of products focusing on the best employee experiences. Your work will add to the ecosystem of employee experience products including the Employee Wellness, Workplace Command, Employee Workspace, Help Desk and ITSM offering. You'll imagine and extend the UX of enterprise and consumer experiences built utilizing all the power of the Salesforce Platform.

Sales Cloud

Sales Cloud, the #1 CRM platform is seeking an experienced and passionate product designer to lead our email integration and intelligence strategy. The successful candidate will help sales reps sell faster and smarter with intelligent, automated email capabilities.

Experience / Skills Required:

  • 5+ years of experience designing and delivering products in cross-functional teams from start to finish

  • Deep understanding of user-centered design methods and best practices and you're always looking to improve on your process

  • The ability to thrive in a fast-paced, collaborative, agile environment

  • Designing or maintaining Mobile Design Systems

  • Power to influence others and build consensus, while dealing with ambiguity

  • You can produce results independently as well as collaboratively in a team

  • Self-motivated, a good communicator, able to balance great design while meeting short deadlines

  • Experience using analytics, user research and other approaches to help make decisions and iterate on the product

  • A deep appreciation and talent for simple solutions to complex problems

  • Expert knowledge of design tools such as Sketch, PhotoShop, Illustrator

  • BA/BS or MA/MS in design related field, or equivalent experience

  • Mobile design systems experience:

  • Great Systems Thinker

  • Ability to step back and see the whole ecosystem and provide solutions that better the entire user flow not only the feature.


  • Compellingly communicate your ideas to a wide range of key stakeholders

  • Function as a bridge across disciplines, such as Design, Product, Engineering, and Marketing

  • Collaborate closely with product owners, engineers and user research to create a vision for your product area

  • Own various web and mobile application features, interfaces and experiences

  • Create designs that adhere to and extend the existing style guide

  • Generate detailed specs of final designs that allow devs to build accurately

  • Work with devs and QE to deliver polished final product

  • Evangelize new interface guidelines and design patterns

  • Mentor new members of design staff


If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Keywords:, Inc., Chicago , Lead/Principal Designer, Other , Chicago, Illinois

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