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Sr. Manager, Application Development Web & Mobile

Company: US Cellular
Location: Chicago
Posted on: October 14, 2021

Job Description:

Sr. Manager, Application Development Web & Mobile - INF001621

The Sr. Manager of Application Development Web & Mobile is responsible for the application design, development, integration, and deployment of UScellular's core business digital applications which represent a critical dependency for operation and execution of the USCC business. These include web-based e-commerce, account management, and associate support systems. Lead all aspects of execution of technical, application architecture, and development of technical designs. Lead 3rd party vendor execution on design, development, and implementation services.

Essential Functions

  • Collaborate with business and IT Leadership to understand and help drive technology and business strategy and their implication to applications under responsibility.
  • Accountable to business and technology management for end-to-end application prioritization, planning, development, integration, test support and implementation.
  • Makes recommendation on and ensures alignment to system development lifecycle standards and implements process and standards compliance.
  • Collaborates closely with the Architecture and Delivery Planning teams to understand and schedule new initiatives from the business and to handle improvement requests and changes from the business.
  • Participates in project estimating, planning processes, and prioritization.
  • Leads application development and/or application support activities.
  • Collaborates closely with the Quality Assurance department to facilitate QA and testing efforts and streamline the resolution of quality issues.
  • Monitors and reports on the number of quality issues and their time to resolution. Actively works to improve quality concerns and implements improvement initiatives to reduce defects.
  • Prioritizes and leads development and implementation of improvements / changes.
  • Maintains the relationship with internal and external services vendors to ensure outstanding service delivery for core application technologies.
  • Collaborates with the Infrastructure Support / Operations Managers to define Service Level Agreements (SLAs) and negotiate appropriate support commitments for existing products.
  • Actively identifies / mitigates risks to delivering solution on time and within budget.
  • Reviews technical specifications to ensure completeness and alignment to business needs and requirements.
  • Handles the business technology budget for application development and application support- related activities; approve ad hoc, non-application - related spending.
  • Seeks ways to reduce application related costs and optimize performance of applications.
  • Drives continuous improvements by demonstrating well defined application service and support methodologies.


Business Partnership
  • Establish and maintain working relationships with development teams, Business Analysts, architecture, quality assurance, business and IT Leadership.
  • Participate in and support cross technology process improvement initiatives.


People Management
  • Monitor workload of technology staff to ensure team members are consistently led and challenged.
  • Proactively mentor team members to promote career management, performance measurement, and skill development of staff.
  • Play significant role in performance management writing appraisals, providing personal and timely feedback, and helping staff design their career development plans.
  • Actively participate in HR performance measurement processes.
  • Promote effective teamwork and handle the resolution of interpersonal issues.
  • Identify ways to share resources across applications / platforms to promote information sharing and career / skill development through job rotation.
  • Define staffing plans and oversee recruiting process to achieve goals.
  • Work with HR and Resource Manager to define and implement programs to address changes in resourcing, career mobility, career development and reward / recognition initiatives.
  • Demonstrate behaviors consistent with the Dynamic Organization.


Required Qualifications
  • Bachelor's degree, or specialized training / equivalent work experience is required
  • 8 to 12 years of relevant experience in systems and applications management including systems / application design, which includes at least 3 years of experience in leading teams or projects required.
  • Requires prior management, supervisory or team leader experience
  • Good project management and team leadership skills e.g., planning, budgetary control, people management etc.
  • Experience in leading web applications / platforms and development teams to provide service to multiple clients
  • Proficient in the digital and e-commerce technical landscape
  • Strong knowledge of application integration & web services technologies
  • Experience in implementing quality guidelines, standards, and procedures
  • Wireless telecommunications experience preferred.
  • Strong vendor and contract management preferred
  • Excellent written and verbal social skills
  • Strong influencing / negotiation skills
  • Good interpersonal / relationship management skills


Job : Information Technology

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Keywords: US Cellular, Chicago , Sr. Manager, Application Development Web & Mobile, Other , Chicago, Illinois

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