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DBA Lead (Remote)

Company: LivePerson
Location: Chicago
Posted on: January 16, 2022

Job Description:

About LivePerson

LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You Will Thrive Here If

  • You can operate in a fast-paced, dynamic environment
  • You can build partnerships that move our business forward
  • You see feedback or failure as motivation to learn and to grow
  • You believe data-driven decision making is the norm
  • You relate to our core principles (link) and want to work with Conversational AI experts
    About This Role

    LivePerson is growing fast, and we want our technology to keep up. We've formed a team that's focused on evolving our database and data storage systems and how they're used by application teams so we can scale faster than ever before. We're seeking a DBA team lead to help define how we accomplish this goal, and to help us achieve it.

    Your Responsibilities Will Include
    • Owning the design and architecture of new highly-available and fault-tolerant cloud-based databases, as well as how we redesign existing systems
    • Taking ownership of the most intellectually-demanding parts of solutions and deliver bar-raising solutions
    • Defining and maturing database best practices used across all engineering teams
    • Investigating hard-to-pin-down problems across a complex and distributed architecture so you can explain root causes and propose solutions
    • Making a case for how we stay ahead of capacity issues and limit the blast radius of issues when a cluster is stressed
    • Working with database clients to improve their use of databases (e.g. optimize queries, evolve data models)
    • Helping to set the strategy, feature direction, and roadmap for products with internal and external customers
    • Advocating for solutions that help teams launch quality software without compromising delivery speed
    • Educating-other SDEs on best practices for the above activities; Mentoring other SDEs to help develop the next generation of Principal SDEs at LivePerson.
      Required Qualifications
      • Bachelor degree in Computer Science, Information Systems, or a related field, or equivalent training or work experience.
      • 10+ years of experience building successful production software systems
        Preferred Qualifications
        • Experience configuring any of the following database systems: MySQL, Cassandra, Kafka
        • Experience managing database systems in a hybrid cloud (on-prem & public cloud)
        • Experience debugging and optimizing SQL and data models produced by other teams
        • Experienced with distributed event streaming platforms, especially Kafka
        • Experience creating architectures that scale with volume and are fault-tolerant
        • Familiarity with distributed systems & asynchronous messaging
        • Experience tuning distributed systems & software to improve their performance under increasing volumes of traffic
        • Experience developing cloud software services and an understanding of design for scalability, performance and reliability, in both private and public cloud environments
        • Proven ability to dive deep with problems another team is facing and help them identify short-term mitigations and long-term plans to overcome those problems
        • Excellent written and verbal communication skills, with proven ability to adapt communication style to technical, non-technical, and executive audiences
        • Proven ability to influence without authority up through the VP level
        • Proven ability to work in a fully remote environment with people across the globe
        • Relevant certifications are a plus (e.g AWS Certification, Google Cloud Platform Certification)
        • High attention to detail
          Why You'll Love Working Here

          LivePerson was named to FastCompany's World's most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you'll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic

          selves. We are proud to be an equal opportunity employer.

          All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Keywords: LivePerson, Chicago , DBA Lead (Remote), Other , Chicago, Illinois

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