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Senior Systems Engineer

Company: Shirley Ryan AbilityLab
Location: Chicago
Posted on: January 17, 2022

Job Description:

The Senior Systems Engineer will provide technical and administrative support for Shirley Ryan AbilityLab's (SRAlab) server, storage, messaging, database, and virtualization infrastructure. Supports SRAlab's server, Redhat Linux, Exchange, MS SQL Server, VMWare ESX Server, EMC Clariion SAN, EMC Legato, and EMC Celerra technologies. This includes installation and maintenance of server operating systems, database management systems, messaging applications, web servers, network and server management systems, storage and virtualization systems. The Senior Systems Engineer will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Senior Systems Engineer will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Principal Responsibilities

  • Support SRAlab's server, database, messaging, and storage systems, including hardware (servers, disk arrays, cabling, etc.) support, operating system installation and configuration, and application installation.
  • Design and implement systems solutions to support business activities including financial and reporting applications.
  • Serves as project manager for infrastructure-related projects, using standard project management tools.
  • Support the network operating system environment and provide tier-2 and tier-3 support for administrative tasks including user accounts, directory services/domain environments, printing environment, and network security.
  • Provide escalation support of SRAlab's EMC Legato, EMC Replication Manager, and VMWare VCB backup systems.
  • Assist in the development, implementation, and testing of disaster avoidance and recovery policies and procedures.
  • Document system hardware and OS components (inventories, configuration, etc.) software (licenses, configurations, etc.) and cabling configuration in narrative and graphic form.
  • Develop and support network management platforms based on IBM's NetCool and Microsoft's SMS products.
  • Document systems changes using ITIL best practices.
  • Perform routine server and security-related maintenance activities, and document completion.
  • Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Job Requirements:
  • Requires knowledge of computer technology and information management concepts typically acquired through completion of a Bachelor's degree in Computer Science, Information Systems or other closely related field; Masters preferred.
  • Minimum 5 years of professional experience in a corporate IT environment developing and supporting a medium to large network.
  • Requires expert-level administrative experience with Windows Server, Windows SQL Server, Microsoft Exchange, EMC VMWare, and EMC Clariion/Celerra systems.
  • Advanced-level administrative experience with IBM's NetCool, Enterprise Anti-Virus and Anti-SPAM products, SQL reporting, SQL Reporting Services, IIS, and Microsoft SMS highly preferred.
  • Solid understanding of the following network protocols and technologies: HTTP, SMTP , SNMP, DHCP, VLANs.
  • Proficiency in the analysis of network and application performance through the use of protocol analyzers, syslogs, NT/2K event logs, and SNMP traps.
  • Technical certifications from Microsoft at the MCSE levels or higher, are highly preferred.
  • Interpersonal skills necessary in order to communicate effectively with user departments concerning network/PC support, training and issues as well as a variety of external contacts.
  • Analytical skills necessary to analyze business problems and apply computer technology to resolve same and/or increase operational efficiency of PCs in a networking environment. About Shirley Ryan AbilityLab Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. To apply for this position, please click "APPLY NOW" and you will be sent to our online application.We ask you to please take a few minutes to fill out the application.We look forward to speaking with you soon.

Keywords: Shirley Ryan AbilityLab, Chicago , Senior Systems Engineer, Other , Chicago, Illinois

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