Personal Banker
Company: Fifth Third Bank
Location: Chicago
Posted on: May 16, 2022
|
|
Job Description:
Make banking a Fifth Third betterWe connect great people to
great opportunities. Are you ready to take the next step? Discover
a career in banking at Fifth Third Bank.GENERAL FUNCTION:The
Personal Banker II position will provide an exceptional customer
experience by building and maintaining long lasting relationships
with existing and prospective customers. Helping customers to
understand and address their financial needs, the banker will
provide solutions that span across the customer's lifecycle by
utilizing our consultative sales and service process.Responsible
and accountable for risk by openly exchanging ideas and opinions,
elevating concerns, and personally following policies and
procedures as defined. Accountable for always doing the right thing
for customers and colleagues, and ensures that actions and
behaviors drive a positive customer experience. While operating
within the Bank's risk appetite, achieves results by consistently
identifying, assessing, managing, monitoring, and reporting risks
of all types.ESSENTIAL DUTIES & RESPONSIBILITIES:Create a memorable
customer experience by cultivating, maintaining, and enhancing
relationships in a assigned book of business through proactive
outreach efforts in person, over the phone, or other channels as
appropriateUse of a consultative approach with current or
prospective customers to uncover and identify their needs while
tailoring recommendations/solutions/adviceMaintain working
knowledge of products, services, and processes offeredWork
collaboratively with internal partners to ensure customer's needs
are met and all problems are resolvedAnalyze customer credit data
and other related financial information to ensure customers are in
the appropriate solutions that align with their needsProvide
customer support needed reinforcing the value of current and new
technology Follow the Bancorp Code of Business Conduct and Ethics
and other related policies, modeling the ethical behavior expected
from every employee within the BancorpOther duties as
assignedMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:High
School Diploma/GED and 1 year customer service experience, or
college degree or equivalent military experienceExperience in a
sales environment required; experience in financial industry a
plusDemonstrated ability to develop comfort level with both new
household acquisitions and deepening customer relationshipsAbility
to professionally represent Fifth Third Bank in verbal and written
communicationCapable of analyzing credit and financial
informationExhibits business acumenDemonstrated ability in making
sound decisionsThis position requires S.A.F.E. Act registration at
the time of employment through the Nationwide Mortgage Licensing
System (NMLS). The NMLS web site
(mortgage.nationwidelicensingsystem.org) provides the MU4R
questions and registration required for employment in this
positionWORKING CONDITIONS:Normal office environmentExtended
viewing of computer screensPeriodic travel within the Bancorp
footprint to attend meetings and/or trainingRetail Personal Banker
II - 161 N. Clark Street - Full TimeLOCATIONChicago, Illinois
60601Fifth Third Bank, National Association is proud to have an
engaged and inclusive culture and to promote and ensure equal
employment opportunity in all employment decisions regardless of
race, color, gender, national origin, religion, age, disability,
sexual orientation, gender identity, military status, veteran
status or any other legally protected status.
Keywords: Fifth Third Bank, Chicago , Personal Banker, Other , Chicago, Illinois
Click
here to apply!
|