Digital Asset Specialist

Company: Epsilon
Location: Chicago
Posted on: May 16, 2022

Job Description:

Company DescriptionJob DescriptionAt Epsilon, we help marketers create human connections that count, everywhere, through digital media that combines award-winning design with impressive real-time data. Our Digital Media Creative team is responsible for visualizing that data, and we're looking for a Digital Asset Specialist to join our global team made up of near 100 strategists, designers, copywriters, digital producers, creative technologists and operations. You will assist in maintaining the Digital Media Creative DAM to support us to transform data into innovative, big ideas that help individuals connect with brands across the digital landscape.Core Duties and Responsibilities:

• You will assist our Digital Asset Manager by performing day-to-day Digital Asset Management, including uploading assets, organizing, data entry, and adding metadata.
• You will build internal team relationships with the Creative Operations team; primary relationship and interactions are with our Digital Asset Manager, Traffic Managers, and Project Managers
• You will support the Creative team to facilitate work and ensure there is not a lag in client service or support
• You will identify and escalate issues immediately to our Digital Asset Manager, including file or tool issues, team questions, process issues, purchase requests, missing company folders, etc., in coordination with Traffic Management and Librarian, in time for work to begin
• You will assist our Digital Asset Manager in font and asset purchasing process by monitoring the queue, ensuring proper information is provided to the purchaser in ticket requests, and uploading and tagging purchased assets
• You will be supported along the way by a stellar Creative Operations team and on-going focus on training to help you grow as part of the team.
• You have the ability to effectively work and collaborate globally, across time zones, date lines and traditional routines.
• We're a fast-evolving company and you can pivot to meet change. Core responsibilities of this job are described above. Job duties may change at any time due to business needs.Background:
  • Familiarity with Adobe Creative suite and customer service
  • Attention to detail and organization skills
  • Experience with a Mac; Proficient in Excel; Proficient in Office 365, including SharePoint
  • Comfortable with databases, data entry and reporting
  • Adept at learning and comprehending new technology, apps and software solutions
  • Adaptable & flexible with fluctuating circumstances
  • Possesses communication & follow-up skills; Must have the ability to communicate promptly, professionally, clearly in person and via written correspondence
  • Ability to take direction and accurately follow instructions
  • Ability to prioritize and multi-task
  • Ability to understand when to escalate and with whom to ensure there is not a lag in client service or support
  • Responsive, keeps promises and follows through on commitmentsQualificationsAdditional InformationWhen you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. - Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.Epsilon will provide accommodations to applicants needing accommodations to complete the application process.#LI-VO1REF159106Y

Keywords: Epsilon, Chicago , Digital Asset Specialist, Other , Chicago, Illinois