Account Coordinator - Hybrid

Company: NFP Corp
Location: Lyons
Posted on: August 7, 2022

Job Description:

Who We Are
Thompson Flanagan is a premier insurance brokerage firm, one born from the belief that theres a better way to operate as brokers. Thompson Flanagan pairs world-class responsiveness with a rigorous approach to the understanding and appreciation of our clients business challenges to determine the best ways to tackle them. Our team-based model empowers every team member to add value and our entrepreneurial mindset keeps everyone relentlessly focused on our clients success. Thompson Flanagan Benefits Group is a subsidiary of NFP. NFP is a leading Insurance Broker and Consultant and five-time Best Places to Work award winner in Business Insurance for 2017-2021 and we're looking for anAccount Coordinator to join the team in our Corporate Benefits division.
This is a hybrid position with working in office 3 days a week and working remotely 2 days a week.
Essential Duties and Responsibilities:

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• Maintain Client and Carrier relationships; handle day to day questions, changes, and employee claim issues
  
• Assist with renewal and marketing process
  
• Request and review plan contacts from carriers for accuracy
  
• Coordinate Open Enrollment meetings; create and distribute communications
  
• Update rates and plans with online enrollment vendor(s); deliver plans, summaries, and other materials to necessary parties
  
• Assist in new carrier implementation
  
• Build and manage benefit operating systems throughout the year
  
• Create various employee communication documents: Open Enrollment materials, new hire guides, etc.
  
• Act as backup for Account Manager and Account Executive
  
  Knowledge, Skills, and/or Abilities:
  
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  • Ability to multi-task efficiently, to understand urgency, and to be flexible with ever- changing priorities and deadlines.
    
  • Must work well with others in a fast-paced, customer service oriented environment and to be responsive to co-workers and colleagues. Must also work independently, with minimal supervision and have the ability to take initiative and create solutions.
    
  • Proficiency in Word, Excel, and PowerPoint. Ability to learn and implement other programs quickly and efficiently.
    
  • Strong organizational skills and attention to Must be able to screen details and identify potential discrepancies.
    
  • Excellent verbal and written communication Exceptional telephone etiquette.
    
  • Strong problem-solving skills.
    
    Education and/or Experience:
    
    • 
      
    • Bachelors degree preferred.
      
    • 1 to 3 years HR, Carrier, EB experience preferred.
      
    • Insurance industry background or knowledge of group products strongly preferred.
      
      Who We Are:
      Were a five-time Best Places to Work award winner in Business Insurance for 2017-2021 who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: .
      What We Offer:
      NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
      NFP and You... Better Together!
      NFP is an inclusive Equal Employment Opportunity employer.

Keywords: NFP Corp, Chicago , Account Coordinator - Hybrid, Other , Lyons, Illinois