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Front Desk Associate

Company: Schlesinger Group
Location: Chicago
Posted on: September 25, 2022

Job Description:

Job DescriptionFor over 50 years, Schlesinger Group has been constantly perfecting the art and science of qualitative and quantitative data collection. Put simply, we provide answers to your questions through practices of partnership, quality, and service excellence, powered by a talented team with a genuine passion for research.This is a Part-Time, non-exempt position.Fast, Fun, Friendly, and Professional atmosphere. Schedule flexibility is important as the days of the week and hours may vary; generally, no weekends are required. This position requires excellent verbal and written communication skills. Administrative, hospitality, or host experience preferred.Previous experience in Hospitality, Hosting, Hotel or Wait Staff, or in Market Research or related field is preferred. Interested applicants must be computer literate, responsible and flexible, well-spoken and have experience with customer service both in person and on telephone.We are looking for candidates who have an abundance of energy, poise and who exhibit professionalism at all times and will provide a warm and accommodating atmosphere to clients and participants.As a CSR, you will work in a fast-paced, environment to deliver the best experience to clients. This position requires checking in focus group participants, greeting clients and performing other administrative, reception and hospitality duties.Responsibilities Include:

  • Attend to client on site and deliver a high-quality hospitality experience.
    • Greeting participants and clients and maintain a friendly, but professional rapport with both.
      • Review project materials for accuracy and complete information.
        • Audio and video recordingRequirementsRequired Skills and Qualifications:
          • This role requires in-person work at a Schlesinger Group facility. The health and safety of our team continues to be our number one priority as we have faced the challenges of COVID-19. With another variant on the rise, we've made the decision that all employees working in-person will be required to be fully vaccinated. For those unable to be vaccinated for personal or medical reasons, proof of a negative test will be required within three days of each shift worked.
            • High School Diploma or equivalent
              • Microsoft Office/Computer Literate
                • Ability to multi-task
                  • Ability to work on feet for extended periods of time
                    • Works well within a team atmosphere, as well as independentlySchlesinger Group is committed to creating a diverse and inclusive environment, and proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

Keywords: Schlesinger Group, Chicago , Front Desk Associate, Other , Chicago, Illinois

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